[Resolved]  Punjab National Bank / ATM — ACCOUNT DEBITED OF RS 4500/- WHILE I DIDN'T MADE ANY TRANSACTION

Dear Sir,

Ankur kumar Srivastava an account holder of the bank - PUNJAB NATIONAL BANK, ALLAHABAD CONELGANJ BRANCH, ALLAHABAD ACCOUNT NO. "[protected]" wished to withdraw in MUMBAI Rs. 1500/- (fifteen hundred ) fromed an ATM MACHINE of the HDFC bank in DAKC Thane Belapur Road Navi-mumbai on 1st APRIL 2009 . While withdrawing the money the machine displayed timed out while the transaction was in process and so i followed the procedure again to withdraw but again the machine displayed timed out while the transaction was in process so i cancel the transaction and then i make withdraw of 1500/- from IDBI bank ATM Machine in Koparkhairane on 1st APRIL 2009.At that time my Account balance is Rs. 6315/- (Six Thousand Three Hundred Fifteen).Again on 5th APRIL 2009 i witmhdraw from my PNB Bank Account Rs. 1500/- (fifteen hundred) from the IDBI bank ATM MACHINE at Koparkhairane. I surprised to see that at that time my Account Balance was 1815/- (One Thousand eight Hundred fifteen) only.But when i checked my Account Balance on 7th APRIL 2009 its showing 315 /-(Three Hundred Fifteen) only.So i run to PNB ATM MACHINE at VASHI. When i checked MINI-STATEMENT it showing THREE withdrawal of Rs 1500/- each on 2nd APRIL 2009 which i did't make.Out of THREE transaction TWO were showing from HDFC BANK ATM MACHINE located in DAKC & ONE is fromIDBI BANK ATM MACHINE located in Koparkhairane.
So Total Rs. 4500/-(Four Thousand Five Hundred) is debited from my saving account.Moreover i rushed to the nearest branch of PNB at VASHI and they told that the account doesn't belong to their branch and so i should go to the respective branch . But curently i am in mumbai so this is not possible for me to go ALLAHABAD and complain there.Leave aside the case of mine i saw more than 100 complaints registered with the bank that means the bank or the software which they use in atm machines transaction is the cause of all this and the bank uses the money without paying the interest to the owner of the account, they have made this their business . Nobody is helping me right now and i urgently need your help in this matter . Moreover i am providing u detail of three transaction as per mini statement made on 2nd APRIL 2009.

STMT FOR A/C [protected]

20090402 ATM/CWDR/S1AN D 1500.00
20090402 ATM/CWDR/S1AN D 1500.00
20090402 ATM/CWDR/ATM6 D 1500.00