[Resolved]  Punjab National Bank, Bilaspur — NON FUNCTIONING OF ATM MACHINE IN BILASPUR REGION CHHATTISGARH

Sir,
It is very shame that PNB is advertising that we are for the customer and customer satisfaction is given utmost priority, but to my strange that the PNB ATM installed at Bilaspur Chhattisgarh are not having the currency for withdrawal, even though four ATM have been searched no currency, It is to request you why the ATM has been installed with one guard who used to sleep keeping the chair outside the ATM if the staff deputed for storing the currency is not doing his/her work. Why the salary of guard and one staff is being paid. This can be confirmed anytime from PNB ATM in Bilaspur due to which the reputation is going down.
It is also observed that the PNB staff are not doing their work neither they are interested in customer satisfaction and service which required to be counselled and the ATM be functional 24 hours without any breakage or insufficient currency.
Hope the matter will be taken in the light of suggestion and compliance.
with regards