[Resolved]  Punjab National Bank, Sec - 12 A Panchkula — Cheque not credited to the account

i am writing this on the behalf of my mother who has deposited a cheque in her account on 12th december, 08 in the PNB bank, Branch Sec 12A, Panchkula .But till now, its not creditied to account. If i ask them to return my cheque, they are unable to find out the cheque. Bank Manager ( Mr. Sharma) has no wherabouts my cheque.
Its almost been more than 3 months but no action has been taken by them .I have followed up with them and they are not able to provide me back my cheque.

I urgently need the money in the account for medical purpose. I would appreciate if the respective authority could look into this issue on urgent basis.
Thanking you,
Yours Sincerly.
Manik Mago
( writing on the behalf of my mother Amarjeet chhabra)