[Resolved]  Punjab Roadways — Abusive language by driver

Address:Chandigarh, Chandigarh

I want to share a pathetic experience which i face with Punjab Roadways. I was coming from Delhi to Chandigarh dated 17th August from lexia bus .I took bus from ISBT at 11:42 P.M. At derabassi bus stand i received a call from one of my friend that his father is serious as he belongs to derabassi and all of a sudden i decide to get off from the bus because of his father illness. I went to driver and request him to stop the bus as i was not aware that bus can not stop at any small station i request driver to stop 200 mtr. ahead of derabassi station he start abusing me that TUM PARE LIKHE LOG TUM LOGON KO SHARAM NAHI HE,TUNARE GHAR KI BUS HE JO TUME GHAR UTARNE JAYEGI and such a bad language which i can not write here and i feel so insulted in the bus at front of all passenger's and finally when he open the door it hit to my forehead pain of which Iam still feeling. When it hit to my head i told him yaar Iam quite so tum to sir hi chad rahe ho than he said andar aa tuje btata hun . I asked his name he said my name is sukha and whatever you can do of mine you can do me parwah ni karta kisi ki.
I agree that he could not stop i was also getting of because o[censored]rgency but is this the way to treat the passenger's and if you come on the rules in the whole journey your driver was fiddling with mobile phone and was listening music with AIR PHONES.
I normally use to travel in Haryana VOLVO and there driver & conductors hospitality is unbelievable and this time i thought i belongs to punjab so i should travel in my own state bus but iam sorry to say the way punjab roaways driver treat the passenger's i would never travel in punjab roadways bus.
Number on my ticket is 032685.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab Roadways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    587
    Pending
    0
    Resolved
    36
    Punjab Roadways Phone
    +91 17 2265 0035
    Punjab Roadways Address
    Jeevean deep bullding, Sector 17, Shopping Plaza, 17C, Sector 17, Chandigarh, Punjab, India - 160017
    View all Punjab Roadways contact information