[Resolved] PureIT Water Purifier — Leakage of water

Pavan Nanduri

May 17, 2012

Address: Dehradun, Uttarakhand

This is Pavan Nanduri. I bought a 14 Litre Pureit Classic water purifier from Vishal Super market around 3 months back. there is a small patch in the product itself which made the water to leak out of it. i went to Vishal to complain about this, and they said me to call on the given helpline number on the back of the book[protected]. but no one did pick the numbe despite the herculian call attempts for more than a month.

Eventuallly i fed up with the service of PureIT and left the issue and using the same system with leaking water daily. this is my worst experience with PureIT. all the dealers will jump on their toes while selling the product but when required assistance everyone will show their back.

this is worst i should and i recommend my fellow friends and customers to be cautious before buying because of its bad to worst service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

LAXMI C.H

from Bengaluru, Karnataka

Oct 15, 2008

pureit/water filter — about the lekage of water

i have a problem with pure it water filter so i request you to change my battery

PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

May 18, 2012

Verified Support

Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We will be keen to get your issue resolved on top priority. Please do forward your contact details so that the issue can be resolved up to your satisfaction.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics

rakhraj 42

from Gurgaon, Haryana

Jul 4, 2013

Sir,
My Pureit Water Purifier has started leaking.
DETAILS under:
Capacity: 14 liters
Purchased: Dec 2013
Sr No. : R P B C I 00686470
Name: M S RAKHRAJ
Contact: [protected] (New Delhi-08)
Kindly helping. Payment if applicable, will be made
Regards.

Azharr

from Bengaluru, Karnataka

Jul 24, 2014

I am facing the same problem as the above... The executive came twice, but still am facing the same problem. I dont know how many times they will come and say the problem is solved, but again it starts leaking... Am fed up, its a new product, bought last week, it started leaking from the first day itself.. complaint # C[protected].

Tejmani

from Delhi, Delhi

Aug 30, 2014

I bought pureit for 14 liters today 30 August 2014 but water is leaking when transparent chamber is full. I think something is wrong with the product.

My contact details:[protected]

Azharr

from Bengaluru, Karnataka

Aug 31, 2014

Try these numbers[protected] /[protected].

BULB

from Chennai, Tamil Nadu

Sep 19, 2014

I BOUGHT PURIT 23 LITERS BUT SAME DAY LEAKING ONE TIME BUT PROBLEM NOT SOLVE PLS .PLS DO NEEDFUL MY CONTACT NO [protected]

shabareeshkbhat

from Tumkur, Karnataka

May 12, 2015

Today I purchased pure it 14ltr classic, as soon as transparent chamber filled with water it started to leak from all sides, feeling disturbed.

jagwan

from Chandigarh, Chandigarh

May 27, 2015

my pureit is also leaking from the bottom of transparent chamber can somebody tell me how to resolve it

dantu.sairam

from Tuni, Andhra Pradesh

Jul 23, 2015

Facing the same leaking problem from puerit advanced.

Sumit Ahlawat

from Delhi, Delhi

Jan 9, 2016

My pureit is leaking from bottom.14 ltr capacity.

Kindly help.

Sumit ahlawat
[protected]
Mayur vihar phase 2
Delhi

vinay2017

from Chandigarh, Chandigarh

Jul 27, 2016

Dear Sir,

My Pureit Water Purifier has started leaking.
DETAILS under:
Capacity: 14 liters
Purchased: Feb 2014
Name: Vinay DUbey
Contact: [protected] (Peer Mushalla, Zirakpur)
Kindly help. Payment will be made ( if applicable)

Regards.
Vinay

De Epu

from Hyderabad, Telangana

Aug 31, 2016

Hi,

My Pureit Water Purifier has started leaking, i bought it just yesterday & it is already leaking from the transparent block once full. Kindly replace with a good one or please exchange to a better product.

DETAILS under:
Capacity: 14 liters
Purchased: 30th August 2016
Sr No. : RPA[protected]
Name: Deepu N S
Contact: [protected] (Bangalore-22)

Regards
Deepu

NEHA KURDIYA

from Bijnor, Uttar Pradesh

Sep 21, 2016

Pure it 14 LTS classic is leaking even when the palstic transparent compartment is empty ...whenever i put water from top it statr leking from the mid compartment

KONIDALA RAMA MOHANA RAO

from Kottapalli, Telangana

Feb 22, 2017

Hi,

My Pureit Classic 23 Lts water filter has started leaking, i bought it one year back & it is leaking from the six months. Kindly replace with a good one or exchange to a better product.
Regards,

My details:
Name: K. RAMA MOHAN RAO
Contact: [protected] (NELLORE - 524 004)

D.Durga Bai

from Sathupalli, Telangana

May 18, 2017

I bought pureit 23 litres purifier 6 years back.It worked good but today I changed the germ kill kit.after that it started leakage from bottom transparent compartment.please kindly help me sir.my number is [protected]

Minaxi Chetia

from Mumbai, Maharashtra

Jun 25, 2017

I am facing the same problem team pure it no more trust on hindustan liber

AbdulWazid16

from Kottapalli, Telangana

Jul 8, 2017

I BOUGHT PUREIT classic 23lts on 07.07.17 its started leaking from the bottom. Contacted the dealers but of no use no proper reply contacted customer care complaint registered *C[protected]* can any help in solving the issue

Shivkant Rajwad

from Ingraj Bazar, West Bengal

Jul 17, 2017

Bought pureit classic 14ltr in october 2016 through amazon india, with double warranty, it started leaking from bottom of germkill kit since 5-6june 2017, filled impure water is flowing out through this and not a single drop is passing to purified water collection chamber. Registered complain with complain number[protected], kindly provide possible help. Thank you!

Atul Kachare

from Karad, Maharashtra

Apr 25, 2018

I have purchase new pureit advance 14 ltr kit but battery leakage problem facing how to stop leakage from there, any solution please, we have using last 2 years but not gatting problem but this time facing problem. from battery any clip available for the how to stop leakage battery please send me at kachare.[protected]@gmail.com or Whats app No. [protected].