[Resolved]  Quadrant Televentures Ltd. — BILLING

Address: Ludhiana, Punjab

SIR, I HAVE MANY TIMES COMPLAINED IN LOCAL OFICES OF THE COMPANY, THAT CHARGES REGARDING INFOTAINMENT SERVICES i.e. Rs. 25/- IS CHARGED IN THE MONTHLY BILLS, ON COMPLAINING IT IS BEING TOLD THAT WE HAVE RECTIFIED THE ERROR, NEXT TIME YOU WILL NOT BE CHARGED, EVEN AFTER IT I AGAIN AND AGAIN GET THE BILLING AND HAVE TO PAY CHARGES FOR THE FACILITY I NEVER USE. IT APPEARS THAT IT IS COMPANY'S POLICY TO CUT THE POCKETS OF IT'S CUSTOMERS BY CHARGING THIS AMOUNT ON BOGUS BILLING. I WANT THAT ALL CHARGES COLLECTED IN THE NAME OF INFOTAINMENT CALL BE REFUNDED AND TAKE CARE IN FUTURE