[Resolved]  Railways — Non Refund of Waitlisted ticket

I would like to bring to notice that I had a waitlisted ticket to New Delhi from Kanpur on 16 March 2009 in 2A Patna Rajdhani (Train No.2309)(PNR No.:[protected].The train time at kanpur station was 2.35 am. Finally the ticket was not confirmed and I took Shram sakti exp. from Kanpur to New Delhi on 15 March 2009 at 23:35 hrs. I had to come as I had an exam on 16 March 09 at my university.
After I reached New Delhi on morning of 16 March 09, I approached my nearest rail reservation centre at JNU campus, New Delhi at 10.10 am to cancel the ticket. But the staff at the centre denied cancellation.They argued that i can only cancel the ticket from Kanpur.
I am very disappointed at this behaviour of the staff. Moreover no where in the website there is any mention of such a rule.
Please do necessary as soon as possible

Darpa
Research Student
JNU, New Delhi
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Aug 14, 2020
Complaint marked as Resolved 
 
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railways mark

RRB CHENNAI T.CHANDIRAN S/O V.THOPPAI NO.120 MIDDLE STREET MUSARAVAKKAM VILLAGE & POST PIN -631551 KANCHIPURAM RRB CHENNAI JUNIOUR ENGG. Your Registration ID for JE group :[protected].

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