| Address: Chennai, Tamil Nadu |
From the day the suburban trains started from chennai beach to Velacherry, the passengers have increased to 10 times, even now we just have one ticket counter on a peak hour in PARK TOWN,
Today when i traveling from PARK town to Thiruvanmiyur, In the PARK TOWN station at the peak hour of 8:30 am had a very big queue. the queue was from the counter till the bridge, To buy a ticket it took me 55 minutes to buy one ticket and when i inquired why we just have one single counter at the peak hour, The person replied that only early morning we have this queue and hence they do not have second counter at that platform.
I think we need to learn from Mumbai suburban trains, how to handle large volume of crowd, Mumbai has 100 times more crowd than the chennai suburban trains. The ticket counters handled very well and we also have more than one option to purchase the ticket.
I am not sure will the chennai suburban train will improve, Now we have yet another new metro coming up in chennai.
The public is just suffering for being good and buy ticket and travel, If every one does not want to stand and buy tickets then railways can think what big loss they will be into...................
Regards
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