Raj Volvo — Harassment

Dear Mr.Lalit Sheth & Mr.Praful Maniar,
We generally travel volvo coaches for a comfortable ride and untiring journey...But i would like to raise a MENTAL HARRASMENT experience with Raj Volvo.
I purchased a ticket of Raj on 6th Oct for my wife who was travelling from Mumbai to Baroda.She boarded the bus at 10.30pm from Borivali so that she reaches baroda at 5.30am....But the bus halted at an isolated place on the maharashtra-gujarat border at 2.30am for about 2.5hrs.We were informed that there would be a bus coming from gujarat which will take us ahead...on constaly forcing the drivers we came to know that some road tax has not been paid and thats why the bus cannot go ahead...the bus boarded at 5am in the morning to reach baroda at 10am...Its almost a 12hr harrasment from Raj and poor service levels....

On 6th Oct(same day) my father & mother also purchased tickets of raj volvo to travel from mumbai to baroda on 7th oct...They boarded the bus at 10.30pm from borivali and the same history repeated with the bus halting at the border and they reached at 10.30am....my parents are 55+ and my father suffers from brian tumor...This is a mental harrasment and a never expected story from raj volvo...

raj volvo boasts of new coaches and uniformed drivers is all fake...all the coaches are absolete and seems that they have never been services since their purchase...the drivers looked like a normal st bus drivers....

THIS IS NO FAULT OF THE DRIVERS OR CONDUCTORS BUT THE MANAGEMENT.....

I VOW THAT WE SHALL NEVER TRAVEL RAJ VOLVO AND NEVER SUGGEST ANYONE TO DO THAT.....

PLEASE REMEMBER THAT "A UNSATISFIED CUSTOMER IS A LOST SALE"

there are many good services between mumbai & gujarat like the Patel Volvo & Eagle Volvo....their services are excellent.....

Hope this email makes you aware of the service levels of raj volvo and the harrasment caused to passengers........


Regards
Raj Raipancholia
Area Manager
Baroda 2
(c) [protected]
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3 Comments

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Raj travels have became useless..

We had book raj volvo for Shirdi-morning 6:00am . We happen to reach by 5:40am . We saw the office was closed.a man (so called driver) sitting outside the raj office. We asked him which bus is going to shirdi..he replied..the volvo is coming.At 6 am another person comes and opens the office and say..the tata globus bus will now go to shirdi..it was a total "KHAATARA"
fINALLY BUS STARTED AT 6:30AM FROM BORIVALI..TILL 7:30AM WE WERE STILL AT gOREGAON FLYOVER(THE PLACE WERE ALL THE RAJ BUSES HAULT) not only that..the driver were having arguments among each other..to drive the buses..no body was ready to drive the bus to shirdi.
Also this was was not maharashtra bus but GJ-15..bus.

And what pathetic bus..no shock aborbers at all in the bus..even after 3 days..our backs are hurting.

Thr speed of thre bus..20km/hr...(maximum time). Even the driver seems to be new they did not know the route..

Also thay use to hault the buses at all the worst eating places that they can hault at..not even good to ladies to go to the loo.

it took us more than 10and 1/2 hr to reach from mumbai to Shirdi..


TTHAT SURE..NEVER EVER WE OR ANYBODY FROM OUR FAMILY FRIENDS WILL EVEN TRAVEL IN RAJ ...

THIS IS MESSAGE HAS BEEN PASSED TO AS MANY PEOPLE I KNOW..
Raj travels have became useless..

We had book raj volvo for Shirdi-morning 6:00am . We happen to reach by 5:40am . We saw the office was closed.a man (so called driver) sitting outside the raj office. We asked him which bus is going to shirdi..he replied..the volvo is coming.At 6 am another person comes and opens the office and say..the tata globus bus will now go to shirdi..it was a total "KHAATARA"
fINALLY BUS STARTED AT 6:30AM FROM BORIVALI..TILL 7:30AM WE WERE STILL AT gOREGAON FLYOVER(THE PLACE WERE ALL THE RAJ BUSES HAULT) not only that..the driver were having arguments among each other..to drive the buses..no body was ready to drive the bus to shirdi.
Also this was was not maharashtra bus but GJ-15..bus.

And what pathetic bus..no shock aborbers at all in the bus..even after 3 days..our backs are hurting.

Thr speed of thre bus..20km/hr...(maximum time). Even the driver seems to be new they did not know the route..

Also thay use to hault the buses at all the worst eating places that they can hault at..not even good to ladies to go to the loo.

it took us more than 10and 1/2 hr to reach from mumbai to Shirdi..


TTHAT SURE..NEVER EVER WE OR ANYBODY FROM OUR FAMILY FRIENDS WILL EVEN TRAVEL IN RAJ ...

THIS IS MESSAGE HAS BEEN PASSED TO AS MANY PEOPLE I KNOW..
raj volvo is best. it is christen friendly and who ever go to shirdi they will harrass

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