Reliance General Insurance Complaints & Reviews

We have longed mediclaim of 7 years baby girl, who is admitted in hospital for 3 dyas due to jhondies. We have intimate the company and the intimation is 47223. After discharge from hospital we sumitted the documents to claim the reimbursement of medical treatment expenses including hospitalisation. exp. After 6 months of submission and after many follw ups we received a letter mentioning "Valid clarification for infusion and injection charge as nursing charge given. Kindly provide the certified copy of day to day indoor case papers with history sheet". We submitted the doctor's certificate. However the indoor case paper was not available as the 5 months have passed & the patient was cured and it cannot be generated after 6 months.
If the indoor case history was requested at the time of lodgement of claim, we could have submitted the same in time. , If there is a doubt, the company can inquire at hospital. But the case was denied on the ground that the indoor case history is not there. The calim amount is of 23000/-.
So pl. look in to the matter and do needful.

You can go through the communication we with reliance General Insurance.

Fw: Re: Fw: Intimation of Hospitalisation - 47223. (Case ID:[protected]
1 recipientsCC: recipientsYou MoreBCC: recipientsYou
Hide Details FROM:Reliance General Insurance Company Limited TO:MAHESH G PATEL Message flagged Monday, 30 January 2012 7:54 AMDear Customer,



Thank you for contacting Reliance General Insurance.



We apologies for delay in responding to you.



With reference to your complaint, your claim has been closed due to non submission of claim documents. Kindly contact your TPA for further processing.



You may also contact our free or[protected]local charges) for further help. Our contact centre is reachable between 8.00 AM to 9.00 PM (7 days a week).



Warm Regards,




Customer Service Team

Reliance General Insurance Co. Ltd.

Corporate Office - Mumbai
Helpline:[protected]

www.reliancegeneral.co.in



[protected]Original Message[protected]
From: adinath.[protected]@yahoo.co.in
To: services.[protected]@relianceada.com
Subject: Fw: Re: Fw: Intimation of Hospitalisation - 47223. (Case ID:[protected]


Dear sir,


Thank you for informing us regarding status. But I am not happy with your services. I have asked for the status to know if any documents are required or the claim is passed and we will get the claim amount. Instead, you are, after 6 months, informing that the claim no,5864175 has been repudiated by your claim team.


This is really surprising that you are responding after 6 months and informing that the documents are not submitted. When the documents are demanded for after submitting the claim file. Actually we are awaiting for the claim amount as there was no query


Pl look into the matter and reply soon in a positive way.


Regards,
Mahesh G Patel.
----- Forwarded Message -----
From: Reliance General Insurance Company Limited
To: MAHESH G PATEL
Sent: Saturday, 21 January 2012 1:45 PM
Subject: Fw: Re: Fw: Intimation of Hospitalisation - 47223. (Case ID:[protected]



Dear Customer,
Thank you for contacting Reliance General Insurance.

We regret to inform you that your claim no. 5864175, has been ‘Repudiated’ by our claims team.
Reason for closure:Non submission of documents
Details of documents : Valid clarification for infusion and injection charge as nursing charge given. Kindly provide the certified copy of day to day indoor case papers with history sheet.

If you wish to persue the case further, you may write to our claims department on the address mentioned below:

Reliance General Insurance
Health Claims Team
570, Naigaum Cross Road,
Next to Royal Industrial Estate,
Wadala (W), Mumbai- 400031

In line with our focus and commitment to Customer Service, we trust we have addressed your service request in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are also required to mention that you may approach the Insurance Ombudsman; in the event you are not satisfied with our handling of your complaint.
Should you wish to exercise this option, please log on to our website www.reliancegeneral.co.in for details.

Assuring you of our best services always.


Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline:[protected]
www.reliancegeneral.co.in


[protected]Original Message[protected]
From: adinath.[protected]@yahoo.co.in
To: anuj.[protected]@relianceada.com, [protected]@mediassistindia.com
CC: [protected]@mediassistindia.com, services.[protected]@relianceada.com
Subject: Fw: Re: Fw: Intimation of Hospitalisation - 47223.

Dear sir,
Again I am forwarding this email to remind you that nither we received any claim sattlement amount nor any reply. So pl look in to matter and do needful at the earliest.

pl do reply after receipt of this email.

Regards,
Jayant


--- On Tue, 5/7/11, JAYANT DOSHI wrote:


From: JAYANT DOSHI
Subject: Fw: Re: Fw: Intimation of Hospitalisation - 47223.
To: anuj.[protected]@relianceada.com
Date: Tuesday, 5 July, 2011, 3:45 PM


Dear sir,
Kindly go through the forwarded and let me know the status of mediclaim.
Regards,
Jayant

--- On Tue, 5/7/11, JAYANT DOSHI wrote:


From: JAYANT DOSHI
Subject: Fw: Re: Fw: Intimation of Hospitalisation - 47223.
To: [protected]@mediassistindia.com
Cc: "reliance general insurance" , "rakesh mediaassit" , "Gaurang Upadhyay"
Date: Tuesday, 5 July, 2011, 3:43 PM


Dear sir,
Pl go thoruhg the forwarded email. Till date we have nither received any communication nor the claim amount . So pl look in ti the matter and let us know the status.
Regards,
Jayant

--- On Tue, 31/5/11, JAYANT DOSHI wrote:


From: JAYANT DOSHI
Subject: Fw: Re: Fw: Intimation of Hospitalisation - 47223.
To: [protected]@mediassistindia.com
Date: Tuesday, 31 May, 2011, 6:19 PM



Dear sir,
We have submitted the bills for claim about 25 days back in reference to the intimation No. 47223. However, we have not yet received the claim amount. Kindly look in to the matter and let me know the status.

Regards,
Minesh Patel
--- On Mon, 11/4/11, vanajakshibm wrote:


From: vanajakshibm
Subject: Re: Fw: Intimation of Hospitalisation - 47223.
To: "JAYANT DOSHI"
Date: Monday, 11 April, 2011, 11:15 AM



Dear Sir,

Kindly note claim intimation no :47223 & find the attachment of reimbursement claim check list.

Thanks & Regards,
Vanaja


--- On Fri, 8/4/11, JAYANT DOSHI <adinath.[protected]@yahoo.co.in> wrote:

From: JAYANT DOSHI
Subject: Intimation of Hospitalisation
To: "rakesh mediaassit" , [protected]@mediassistindia.com
Cc: [protected]@mediassistindia.com, [protected]@mediassistindia.com, "reliance general insurance"
Date: Friday, 8 April, 2011, 9:57 AM
Dear sir,
Ref : Policy no.[protected]
This is to intimate you that Ms. Palak M Patel is hospitalised on 6th April, 2011 at Sanjiv Hospital, Dr. Bharat mehta, Falsruti nagar Bahruch due to jhondies.
Kindly confirm the receipt of intimation and let us no the registration No. of intimation.
Regards,
MInesh Patel

I was admitted at the Mission Hospital, Durgapur for Angiography from 11.06.2010 to 12.06.2010.Subsequently I submitted all the relevant documents to the representative of their Agent Mr Manoj Tekriwal on 15.06.2010. For lodging my claim of R/s 12000.00.Thereafter whenever I contacted Mr Tekriwal,I received their assurance .But still as on today my claim has not been settled.

Then I personally met Mr. Atunu Banerjee,of M/s Reliance General Insurance company limited , at Kolkata office and submitted Xerox copy of all relevant documents.Mr Banerjee asked for original copy, but all original documents had all ready submitted to Mr Tekriwal and the same are lying with them.

I shall now request you to kindly look into this matter and take an immediate action to settle my claim and in future nobody will suffer/face this such of problem.

Please note that Mr Tekriwal was appointed by M/s reliance as a agent, not by us. So they cannot avoid the responsibility.
Mobile No of Mr Tekriwal:-[protected].
Mobile No of Mr Banerjee:-[protected].

Regards
Chandan Majumdar.
( [protected])

R/S,
It is the matter of great regression that the claim procedure of Reliance General Insurance is very poor. I am Mrs. Subhraj mallika Swarnkar from Raigarh. My vehicle bollero having no. CG 13 C 7873 has been insured from RGICL Raipur. On 5th march my vehicle met an accident and soon we have logged the claim. Mr. Yogesh Agrawal was appointed as spot surveyor. we submitted all the documents as directed by him. Our paper had not reached after 3 months also. when the paper reached head office the claim managers and all the persons of RGICL ( BM and Sm Anuranjan Kumar) are delaying my claim procedure without any reason.
When I did not get any satisfactory answer after a long time I was harassed and ultimately complained about them. Till now my claim has not been processed. I am not at all happy with Reliance General Insurance company.

Thanking You

Harassed Custemer of RGICL

Dear Sir/Madam
I want to submit a complaint against Reliance General Insurance for not Renewing Policy no/ Certificate no.[protected] and now they don’t want to refund my transaction amount. My transaction was confirmed by my bank but reliance general when ever asked always evades the answer.
I made number of complain with reliance services and head as follows:
Complain no. with Reliance General: 02413738, 02419766, 02419655, and 0240063 etc.
(Each complain with 7 days waiting and no response)
Kindly help me on this problem so that I get my refund or compensation against harassment by Reliance General in last 16 days.

Sir

I met with an accident in my private car in which car got damaged with minor personal injuries on 11/04/12 near hassan in karnataka. i rigistered a claim with reliance general insurance company with a claim no [protected] on 13/04/12. Authourized surveyeur from company surveyed and collected documents on 18/04/12. However there is no progress for last 4 weeks and online tracking shows no progress, and no one is responding. kindly guide me what should i do.

Thanking you
Nagesha.KM.

I want to register my complaint against Reliance General Insurance .
My santro car (DL 3C BF 5351) was stolen on 23rd April 2011 and I have not received any claim till now, I have submitted all required document .
Claim no. [protected]

It is very frustrating , I have been collecting and submitting document which were told.
Then again I was told to bring something and other .
In the first meeting we were told only 3 documents are required , we have submitted whole bunch on papers in a file.
We were asked to bring PCR call details after 9-10 months of theft.
Police maintain details for 6 moths only. We were given wrong address of greater Noida for getting the PCR call details, we went all along to Gr. Noida to get details but all in vain.
It is not our responsibility to give such details. It is for insurance company to get the things verified.
Still we filled RTI form and submitted PCR call details, still not help.
Now I am told that manger is out of station for 15 days and it will be processed after he comes back.
Does all work is stopped if 1 manger is not available.

1year is long time , they should give me compensation for 1 year.
Request you to please help me in getting the claim along with the compensation

above policy holder filed claim through company agent Ms Loyal Insurance Service es Pvt. Ltd.at Baroda (Agent Mr Ashwinbhai M Chauhan) and inquired settlements of claim various time but company replied that your proposal is in process and at last when
claimant personally VISITED COMPANY.S office company official replied that your file is closed, and co official had not given any reason for the same..
after aggrieved complainant had filed this complaint to consumer organization (Grahak Seva Sanstha, Vadodra ) email ID
consumer [protected]@gmail.com
we have written for the grievances to co on 18th February 2012 and 11th march 2012, but till date company is unable to reply, kindly do the needful at your end. .
[protected] Forwarded message[protected]
From: grakh suraksha seva sanstha varsha desai <[protected]@gmail.com>
Date: Sun, Mar 11, 2012 at 9:48 AM
Subject: Fwd: complaint about reliance healthwise policy claim
To: [protected]@mediassistindia.com
Cc: srevices.[protected]@relianceada.com


Der sir
We the Consumer Organization sent email on 18th Feb 2012,
but till date we have not received any ack/reply of the same.
kindly give reply, to avoid further litigation
Varsha Desai
Managing Trustee

I met with an accident on January 15th and I submitted all my papers by Jan 27th. Feb 4th the survey report was also given. I have been trying to call their customer service and I get a different answer each time. They don't pay the reimburesment at all. The surveyor karthikeyan was very rude and not sue if he has submitted the report. This is turning out to be a big fraud insurance company. There is no escalation phone number. I have still not got the reimbursement which they promised to give within 7 working days.

The surveyor is extremely unproffesional in approach. Dont buy the insurance and stay away from reliance insurance. I am from Infosys and I have posted an alert to the company colleagues not to but this insurance. There is no resolution at all. Now I am out of the country and who know for the next 1 year till I return, they are going to enjoy my 17,000 Rs. I am in touch with a lawyer also to sue them.

Dear Team,
I have applied for the PF amount a year back and till fdate i have not recieved the amount , have marked the same in the Grievance also, but no response from their side also , infac t i recvd one mail also that my Grievance no. ROBND/E/2011/16267 was allotted to Mr. S.R.Tambekar,

Kindly do the needfull as am in very urgent need of money,

Regards,
Sanjeev Chhabra

Dear Sir,
Iam worked with Reliance General Insurance, june 2007 to july 2008, you are not send my full and fynal PF amount(PF NO- KN/35224/168723) and .my monthly PF 214 deduct from my salary and worked 12 months total, so please send my balance PF amount as soon as possible in my account.([protected])
A.PACKIARAJ, TMB bank, SIPCOTBRANCH PALAYAMKOTTAI ROAD TUTICORIN -628008
A.PACKIARAJ S/O.M.AROCKIASAMY
employee no--212024
PF No---KN/35224/168723
date of joing--14 jun.2007

thanks,
A.PACKIARAJ
S/O.M.AROCKIASAMY
107J138/3,MILLERPURAM
TUTICOROIN 628008
[protected]

car insurance policy no [protected].the name of policy holder is written as " CHANDESWAR DAS" IN PLACE OF "CHANDESHWAR DAS"
i.e H in swar is missing. kindly rectify the mistake and send the corrected policy so that i can renew the policy.the policy is expiring on 12 dec 2011.
kindly do the needful immediately.

yours truly,

CHANDESHWAR DAS
EMAIL: [protected]@ gmail.com

From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 21 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: services.[protected]@relianceada.com
Cc: [protected]@moneycontrol.com
Date: Monday, 14 November, 2011, 2:00 AM


Reminder 21

Are you able to confirm me about the query raised below
Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?


thanks
Vinay Kumar
[protected]


--- On Fri, 21/10/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 20 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: services.[protected]@relianceada.com
Cc: [protected]@moneycontrol.com
Date: Friday, 21 October, 2011, 3:44 PM




Reminder 20

Are you able to confirm me about the query raised below or should I reach to consumer forum for the same ?

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?


thanks
Vinay Kumar
[protected]


--- On Tue, 4/10/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 19 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Tuesday, 4 October, 2011, 4:16 AM


Reminder 19

Are you able to confirm me about the query raised below or should I reach to consumer forum for the same ?

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?


thanks
Vinay Kumar
[protected]


--- On Tue, 27/9/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 18 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Tuesday, 27 September, 2011, 4:40 AM


Reminder 18

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?


thanks
Vinay Kumar
[protected]


--- On Fri, 9/9/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 17 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Friday, 9 September, 2011, 7:18 AM


Reminder 17

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?


thanks
Vinay Kumar
[protected]

--- On Thu, 1/9/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 16 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Thursday, 1 September, 2011, 5:51 AM


Reminder 16

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?


thanks
Vinay Kumar
[protected]

--- On Fri, 26/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 15 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Friday, 26 August, 2011, 12:49 PM


Reminder 15

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?



--- On Wed, 24/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 14 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Wednesday, 24 August, 2011, 1:10 PM



Reminder 14

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?


--- On Mon, 22/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 13 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Monday, 22 August, 2011, 12:28 PM



Reminder 13

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?

thanks
Vinay Kumar
[protected]

--- On Thu, 18/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 12 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Thursday, 18 August, 2011, 9:30 AM


Reminder 12

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?

thanks
Vinay Kumar
[protected]


--- On Tue, 16/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 11 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Tuesday, 16 August, 2011, 9:26 AM


Hi Reliance team

Keeping silent on the issue is not going to help either you or me. Please accept your fault or correct me if I am wrong in understanding this.

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?

thanks
Vinay Kumar
[protected]


--- On Thu, 11/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 10 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Thursday, 11 August, 2011, 6:07 AM


Hi Reliance team

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?

thanks
Vinay Kumar
[protected]


--- On Tue, 9/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 9 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Tuesday, 9 August, 2011, 9:23 AM


Hi Reliance team

I received botht the cheque now. Still looking for the answer for below question,

I am seeing amount reimburssed only on the cost of parts and labour charges where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other taxes are not part of the sanctioned amount ?

thanks
Vinay Kumar
[protected]


--- On Mon, 1/8/11, vinay kumar <[protected]@yahoo.com> wrote:


From: vinay kumar <[protected]@yahoo.com>
Subject: Re: service request no. is 01986657 # Reminder 8 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited" <services.[protected]@relianceada.com>
Date: Monday, 1 August, 2011, 9:39 AM



Hi Reliance team

Called on number #[protected] dated 1st Aug'11 time : around 7:00 pm and getting message flashed repetitively for 5 minutes to keep waiting and then disconnected.

Also tried this number # 41112600, this call could not be completed.

So issue on issue from Reliance side, my voice is not reaching to the deaf ear of Reliance. I am frustrated of all your unprofessional approach.

Again repeating the concern and hope you will read first this email completely before replying.

1. I am seeing it is reimburssed only on the cost of parts and labour charge where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other tax is not part of the sanctioned amount ?

2. What is the status of cheque # [protected] – amounting 3430/-, till date not received and no one even bothering to provide me the status, where this cheque is lost ????

I have given enogh time to Reliance and don't want to waste my time and energy in explaining this issue every time.
I am going to consult consumer forum to put a complain against Reliance where I have been mentally tortured for the status.

thanks
Vinay Kumar
[protected]


--- On Mon, 1/8/11, Reliance General Insurance Company Limited <services.[protected]@relianceada.com> wrote:


From: Reliance General Insurance Company Limited <services.[protected]@relianceada.com>
Subject: Re: service request no. is 01986657 # Reminder 8 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Monday, 1 August, 2011, 3:28 AM


Dear Customer,



Thank you for contacting Reliance General Insurance Contact Center



Please find attached the claim settlement bifurcation.



You can also contact us on our toll free number[protected] or[protected]local charges). Our contact center is reachable between 8.00 AM to 9.00 PM (7 days a week)


Warm Regards,


Customer Service Team

Reliance General Insurance Co. Ltd.

Corporate Office - Mumbai
Helpline:[protected]

www.reliancegeneral.co.in



[protected]Original Message[protected]
From: [protected]@yahoo.com
To: services.[protected]@relianceada.com
Subject: Re: service request no. is 01986657 # Reminder 8 # status of cheque and the break up of sanctioned amount (Case ID:[protected]

Hi Reliance team
I received a reply of 5th reminder mail sent on dated 11th Jul'11 and below is the detail,
===
Dear Customer,


Thank you for contacting Reliance General Insurance Contact Center


Please find attached herewith the claim settlement bifurcation. We have informed the concern team about the non-receipt of claim cheque & they will provide resolution to your concern raised shortly.


You can also contact us on our toll free number[protected] or[protected]local charges). Our contact center is reachable between 8.00 AM to 9.00 PM (7 days a week)

==========

It is not a good practice of replying to customer's mail for such a long time where as I have made several reminders post 5th reminder. Always take a reference of latest mail.

First break up provided is in two attachment so don't know what is the correct detail. Also it is reimburssed only on the cost of parts and labour charge where as I have paid VAT and other applicable taxes to the service center. Does it mean VAT/other tax is not part of the sanctioned amount ?

Looking forward for your quick response.

thanks
Vinay Kumar
[protected]/[protected]


--- On Wed, 27/7/11, vinay kumar wrote:


From: vinay kumar
Subject: Re: service request no. is 01986657 # Reminder 8 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "Reliance General Insurance Company Limited"
Date: Wednesday, 27 July, 2011, 4:18 AM


Hi team

Dated : 21st Jul'11 6:55 pm, I talked to Mr Abdullah on number "[protected]". Again requested him to provide me the break up of sacntioned amount. Below is the detail of total two cheques, where as I am looking for the break up of sanctioned amount. Why total amount of two cheques coming to only Rs. 4920 where as total amount paid to service center was Rs. 6864.

Mr. Abdullah assured me that someone from Reliance will contact me within 2 days, no call till this time dated 27th Ju'11 1:45 pm.

Aslso as I said till date I received only one cheque of Rs. 1490/- and the second cheque is still missing. If this was dispatched on 17th Jun'11, can anyone bother to find out the status. I have not submitted the cheque Rs. 1490/- to my account for clearance, as the condition mentioned is, "Acceptance of the cheque would be considered as full and final discharge of the said".

So provide me the detail of santioned amount and the status of second cheque amount Rs. 3430/-.

Failing to provide me the requested information may force me to go to consumer forum, please let me know your view on this.

thanks
Vinay Kumar
[protected]/[protected]

--- On Thu, 21/7/11, Reliance General Insurance Company Limited wrote:


From: Reliance General Insurance Company Limited
Subject: Re: service request no. is 01986657 # Reminder 7 # status of cheque and the break up of sanctioned amount (Case ID:[protected]
To: "[protected]@yahoo.com"
Date: Thursday, 21 July, 2011, 8:19 AM


Dear Customer,


Thank you for contacting Reliance General Insurance.


With reference to your query, we would like to inform you about you claim has been settled and below are the details of same.

1) [protected] – amount settled is 3430/-

2) [protected] – amount settled is 1490/-

And the cheque date is 17/06/2011.


Please feel free to contact us for any further help or alternate location for motor claims team at[protected] or[protected]local charges). Our contact center is reachable between 8.00 AM to 9.00 PM (7 days a week)


Warm Regards,


Customer Service Team

Reliance General Insurance Co. Ltd.

Corporate Office - Mumbai
Helpline:[protected]

www.reliancegeneral.co.in



[protected]Original Message[protected]
From: [protected]@yahoo.com
To: services.[protected]@relianceada.com
Subject: Re: service request no. is 01986657 # Reminder 7 # status of cheque and the break up of sanctioned amount


Hi
Should I consider that Reliance is unable to provide me the status of cheque and the break up of sanctioned amount.

This is to inform you that I will not process this cheque until I got the second cheque and the sanctioned amount break up.

Should I take other option where you can listen my voice ?

thnaks
Vinay Kumar
[protected]

--- On Tue, 12/7/11, vinay kumar wrote:


From: vinay kumar
Subject: Re: service request no. is 01986657 # Reminder 6 # status of cheque and the break up of sanctioned amount
To: "Reliance General Insurance Company Limited"
Date: Tuesday, 12 July, 2011, 2:17 PM



Hi team

Reminder # 6

This is to inform you that I received one cheque of Rs.1490/- yesterday where as total amount I paid to service center was Rs. 6864/-.

I just need the status of other cheque and the break up of sanctioned amount.

I really don't see any challenge in providing the same to customer.

thanks
Vinay Kumar

--- On Mon, 11/7/11, vinay kumar wrote:


From: vinay kumar
Subject: Re: Reminder 5 # status of cheque and the break up of sanctioned amount
To: "Reliance General Insurance Company Limited"
Date: Monday, 11 July, 2011, 3:37 AM



Changing the subject line...

REMINDER -- 5
I just need the status of cheque and the break up of sanctioned amount.

I really don't see any challenge in providing the same to customer.


--- On Mon, 11/7/11, vinay kumar wrote:


From: vinay kumar
Subject: Re: Reminder 5 # Unprofessional behavior (Case ID:[protected]
To: "Reliance General Insurance Company Limited"
Date: Monday, 11 July, 2011, 3:17 AM



REMINDER -- 5
I just need the status of cheque and the break up of sanctioned amount.

I really don't see any challenge in providing the same to customer.


--- On Thu, 7/7/11, vinay kumar wrote:


From: vinay kumar
Subject: Re: Unprofessional behavior (Case ID:[protected]
To: "Reliance General Insurance Company Limited"
Date: Thursday, 7 July, 2011, 6:00 AM



Hi team

REMINDER -- 4

Today i.e. 7th Jul'11, tried again on all the given number but no one picking the phone. I am not able to turn up to your office in person as this is very far away from my house. I just need the status of cheque and the break up of santioned amount. I don't feel, my presence is required to get all this detail. I am not seeing the positive response and this is the fourth mail and almost a month since claim has been raised.

I need your due attention on this.

thanks
Vinay Kumar
[protected]
--- On Tue, 5/7/11, vinay kumar wrote:


From: vinay kumar
Subject: Re: Unprofessional behavior (Case ID:[protected]
To: "Reliance General Insurance Company Limited"
Date: Tuesday, 5 July, 2011, 7:37 AM



Hi team

I constantly tried to get hold of the person on other number provided in below mail "Phone #[protected], 3531, 3487 " but no luck. It's keep on ringing or getting engaged tone.

I need the break up of sanctioned amount and no clue from where I will get. Also so far didn't receive the cheque.

thanks
Vinay Kumar
[protected]



--- On Tue, 5/7/11, vinay kumar wrote:


From: vinay kumar
Subject: Re: Unprofessional behavior (Case ID:[protected]
To: "Reliance General Insurance Company Limited"
Date: Tuesday, 5 July, 2011, 6:45 AM



Hi team
I made a call to the number "[protected]" and there is no update. Should I consider that no one looking after my concern.

thanks
Vinay Kumar

--- On Tue, 5/7/11, Reliance General Insurance Company Limited wrote:


From: Reliance General Insurance Company Limited
Subject: Re: Unprofessional behavior (Case ID:[protected]
To: "[protected]@yahoo.com"
Date: Tuesday, 5 July, 2011, 4:05 AM


Dear Customer,


Thank you for contacting Reliance General Insurance Contact Center.


In reference to your query, we would request you to visit the nearest Reliance Claims Department along with your policy details. The address and phone number are provided below:

Reliance General Insurance Co. Ltd.

2nd Floor, 60 Okhla Industrial Estates, Opp SBI Bank, Delhi 20.

Phone #[protected], 3531, 3487


You can also contact us on our toll free number[protected] or[protected]local charges). Our contact center is reachable between 8.00 AM to 9.00 PM.


Warm Regards,


Customer Service Team

Reliance General Insurance Co. Ltd.

Corporate Office - Mumbai
Helpline:[protected]

www.reliancegeneral.co.in





[protected]Original Message[protected]
From: [protected]@yahoo.com
To: Services.[protected]@relianceada.com
Subject: Re: Unprofessional behavior


Hi team
Still I didn't hear from your side. Also I am looking for the break up of the amount that is approved.

thanks
Vinay Kumar
[protected]

--- On Tue, 21/6/11, vinay kumar wrote:


From: vinay kumar
Subject: Unprofessional behavior
To: Services.[protected]@relianceada.com
Date: Tuesday, 21 June, 2011, 4:48 AM



Hello team

This is to bring to your notice about the unprofessional behaviour of the representative of Noida region.

I have Linea Emotion DL7CK-4768 with Reliance insurance cover no. #[protected]. My wind glass broke down during the accident where one stone hit it from front. I went to near by service centre Sterling Noida to fix this. I paid total amount of Rs. 6864/-.

The representative Mr. Tarun(cell #[protected]) was looking after this case and the amount approved was Rs. 3430/- only. After raising my concern and making several calls, second amount was approved in addition to the above mentioned amount approx. 1400/- Total approx Rs. 4900/-. Here I would like to bring to your notice that during all this conversation not even a single call has been made from his side. Dated 20th Jun'11 I gave several calls to know the break up, he didn't pick up the phone and also at around 8:30 AM in the morning today i.e. 21st Jun'11, phone was not picked up. Luckily I go a chance to get hold of him at around 12:00 pm and ask to provide the break up detail. Second time he mentioned that I am in field so I can not provide the detail. He gave me another number # [protected] from where I can get the detail. I made a call and talked to some lady, she explained me once but was not very clear to me so I requested to explain once again. That was the time I did mistake and she talked very harshly and in very unprofessional manner. Did I do any thing wrong by asking the explanation again ? If you have recorded system, same can be verified. She kept on talking very bluntly, I will disconnect the call and claiming I am rude. I am not having any mirror to show the real image but I guess, grievance cell can show her mirror where she can be mentored to talk with customer in professional manner. I do understand there is a pressure of many request pending in your queue but I always believe one can behave in a professional manner irrespective of work pressure.

When I requested to send the break up of the detail to my email ID, she told me that she is not on her seat. She said, I will call once reach to the desk to note down my email ID. I made the call after an hour but she neither picked up the call nor called me back yet.

Hope you do understand my concern and will take dome initiatives to mentor them.

Thanks
Vinay Kumar
[protected]

Sub:- Non Passsing of Claim No.5098186



Ref:- Policy No. 1602/[protected]



Dear Sir,



Received your letter dated 25.09.2011 and noted my comments as under.



I have very much disappointed to note that you have never given proper reply against my letters. I had received your various letters without signing authority name and designation and not printed atleast telephone numbers on your company letter head. I fail to understand how to functioning your highly profile Company ?.



I refer to your each and every letters and you had written same story in your all letters and I request you to please stop to written the old story and find out a new story. As per my doubt the investigated doctor was a bougs Medical degree holder.



Now I want answer from you the following my questions.



Arthritis disease completely cure within 1 week hospitalization ?



You have mentioned your letters that I had submitted false document to your

company for insurance claim of Rs.12207/- and also you have projected me as a Arthritis patent before admitting to Yogiji Hopsital i.e. 31.05.10 to 03.06.2010. and also you say that earlier I was admitted the same hospital for same complaint and treating doctor denial the treatment. Suppose I was Admitted the same hospital before 31.05.2010.My Insurance Policy with your Company from 2002. Please give me the details for how many times I had submitted the documents for insurance claim and how many times you have passed/rejected my insurance claim. Can you give me the cheque Nos and amount and other details please.



Often and often I was categorically denied that never I was an Arthritis patient but your executives are not believe the truth and I had asked to you please check up me at ADG boss Shri Anil Ambani’s Hospital - Bomay or other reputed Hospital in Ahmedabad(Kindly refer my letter dated 29.11.2010) and If the expert Doctors prove that I was an Arthritis patient then I will withdraw my claim. But you have not written simple world against my challage. Why you have accept my challage?.



If the doctor is a liar (Yogiji Hospital) why should your company not taken any legal action against him or complaint to Indian Medical Association for cancellation of his Medical registration.



Any Mediclaim policy holder use his own pocket money for Medical treatement instead o[censored]sing Mediclaim.



Why should your customer care executives is not given telephone Numbers of Shri Anil Ambani or other Top level Executives for our repeated request.



I am enclosing herewith some examples - fraud cases and successfully handled by Consumer Education & Research Centre , Ahmedabad.

Please give me proper answer to my above questions immediately.







I request you please send me Shri Anil Ambani’s Telephone numbers enable us to contact directly to him and also send us the telephone number of Managing Director of - Medi.Assist.



Awaiting your immediate reply.



With best regards



Ashvin P.Patel

Encl: as above

Cc to Indian Medical Association – Request for verify the

Medical Degree certificate of Investigated doctor of Medi. And also give the

necessary instruction to Medi hospital to not occuar such type

of case in future.



Cc to : Time of India - Request for conduct a survey of Medi activities and

find out the truth and published in your paper in all editions.

for public awareness against cheating.



Cc to: Sudip Banerjee (CTO & Head- Online Sales)

Reliance Insurance.

CC to: The Managing Director,

Medi Assist India TPA Pvt.Ltd

Bangalore.

Sir,

I met with a car accident on 14 Aug 11 , and my car swift dezire got totally damaged in that accident.I was in hospital for last 2 and half months for Brain Hammerogic Contrusions (blood clots in brain) and Right hand clavicle bone fracture . The car accident was immediately reported to the insurance company on the same day by my father and all the required documents were provided to the agency surveyor , as told by the insurance company correspondant on phone , even the workshop was told by them. I was in ICU for a long time and my father was made to run around for the insurance claim of the car and even the surveyor asked for the documents twice claiming to the loss of documents. My father was also misguided and made to sign papers and an affidavit claiming to make a maximum claim of only 2 lakhs only can be given , for an year old car which was insured for 4 Lakhs, as the surveyor told that the rest of the car he will get sold for 1 Lakh 80 Thousand. Now it has been around 3 months and now even after giving all documents twice thrice including the affidavit , no action has been taken and due to delay not even a single workshop is ready to repair it for an amount less than 4 lakhs and the surveyor is also making excuses after getting the affidavit that no body is ready to take that car now . Even the workshop told by insurance company claimed to repair it for not less than 4 and half lakhs. My father not knowing details about the insurance claims procedures and also being under a lot of stress because of my condition me being in ICU , signed the affidavit , which was also signed from me in the same subconscious and medicated state , a month ago. Upon coming to know and realising the facts now when I am in a better state , I realised that the surveyor and the company has misguided my father and we are under a great loss and mental stress and we are not ready for the 2 lakhs settlement amount for a 4 lakh insurance . And even after giving all the documents and even the affidavit from court since a month back the claim amount has not been given till date .I will be happy even if the company gets my car repaired instead of paying that amount to me , because as such i had an insurance for 4 lakhs and they should get my car repaired .The condition of the car is getting worst from worse with passing time and also i have to afford the garage charges for last 2 and half months for keeping thr car in a workshop in the same state . We stay in faridabad and the accident occured near Hissar , since then my old father has been troubled many times , and yet no respite is visible from the company. He has been calling personally and chasing their administrative headquarters since long , in Chandigarh. If the same continues i am afraid the car wont be in a state to be repaired at all . Sir I a central Govt. Employee and dont have that much wealth to cover up the loss of the hard earned money , even i am finding it difficult to pay back the remaining 4 Lakh loan of the car to the bank now . I have tried all my ways with the company then only I am looking upto you. I request you to take some necessary action against the company and help me in the same. Looking forward to your reply.





The Necessary Details are as follows:-


NAME Ashwani Kumar

Car Swift Dezire VXI (2010 model)

Insurance Company Reliance General Insurance

Insurance No. [protected]

Claim Complain No. [protected]

Complain(again) No. 2143537
Email [protected]@gmail.com
mobile [protected]





Regards



Ashwani kumar

Dear Sir,

My complaint is regarding my EFP amount pending, as i already fullfilled my all responsibilities towards my epf related and sent all the relevant documenst to Reliance epf cell on 13th september till date i have sent so many mail but no responce from Reliance PF cell regarding status of my PF.
Sir please do the needful as this amount matters me lot. Sir mail is paste in below.........

Regards
Prabhakar Sharma
[protected]



PF amount still not recieve
Monday, October 31, 2011 1:37 PM
From:
"prabhakar shrma" <[protected]@yahoo.com>
Add sender to Contacts
To:
RGICL.[protected]@relianceada.com
Dear Concern,

There is almost 45 daus gone and still PF amount if pending.

Please update me where it get delay, if there is anything pending pls let me know.

Regards
Prabhakar Sharma
[protected]

--- On Mon, 10/17/11, prabhakar shrma <[protected]@yahoo.com> wrote:


From: prabhakar shrma <[protected]@yahoo.com>
Subject: Fw: Re: Fw: Re: PF withdraw process
To: RGICL.[protected]@relianceada.com
Date: Monday, October 17, 2011, 7:52 PM

Dear Concern,

Pls update the status of my pf withdraw.

Regards
Prabhakar Sharma
[protected]

--- On Wed, 10/12/11, prabhakar shrma <[protected]@yahoo.com> wrote:


From: prabhakar shrma <[protected]@yahoo.com>
Subject: Re: Fw: Re: PF withdraw process
To: RGICL.[protected]@relianceada.com
Date: Wednesday, October 12, 2011, 4:05 PM

Dear concerned

Kindly update me the status of My EPF..as i hav sent you all the requisite documents on the given address on 14 th sept 11.



Regards
Prabhakar Sharma

[protected]

--- On Tue, 9/13/11, prabhakar shrma <[protected]@yahoo.com> wrote:


From: prabhakar shrma <[protected]@yahoo.com>
Subject: Fw: Re: PF withdraw process
To: RGICL.[protected]@relianceada.com
Date: Tuesday, September 13, 2011, 4:53 PM

Dear Sir,

Waiting for your responce....
Please confirm me the name of person whom i mention in envelop? and confirm the mailing address that is

RGICL PFCell

Reliance General Insurance Company Limited
570, Naigaum Cross Road
Next to Royal Industrial Estate
Wadala (W),
Mumbai - 400 03


Regards
Prabhakar Sharma
[protected]

--- On Mon, 9/12/11, prabhakar shrma <[protected]@yahoo.com> wrote:


From: prabhakar shrma <[protected]@yahoo.com>
Subject: Re: PF withdraw process
To: RGICL.[protected]@relianceada.com
Date: Monday, September 12, 2011, 7:22 PM

Dear Sir,

Please confirm me the name of person whom i mention in envelop? and confirm the mailing address that is

RGICL PFCell

Reliance General Insurance Company Limited
570, Naigaum Cross Road
Next to Royal Industrial Estate
Wadala (W),
Mumbai - 400 03


Regards
Prabhakar Sharma
Pune Maharastra
[protected]

--- On Mon, 9/12/11, RGICL.[protected]@relianceada.com <RGICL.[protected]@relianceada.com> wrote:


From: RGICL.[protected]@relianceada.com <RGICL.[protected]@relianceada.com>
Subject: Re: PF withdraw process
To: "prabhakar shrma" <[protected]@yahoo.com>
Date: Monday, September 12, 2011, 10:52 AM

Dear Sir,

As per your requirement , pls fill both the form ie 19 & 10-C & also send a cancel cheque having your single account along with IFSC code.

Pls find the attachment of withdrawal forms.



Regards,
RGICL PFCell

Reliance General Insurance Company Limited
570, Naigaum Cross Road
Next to Royal Industrial Estate
Wadala (W),
Mumbai - 400 031


prabhakar shrma <[protected]@yahoo.com>

09/11/2011 08:12 PM

To
RGICL.[protected]@relianceada.com
cc

Subject
PF withdraw process







Dear Sir,

Kindly provide me the detail to withdraw my PF amount.

I resigned Reliance GIC on 17th June 2011, my emp id is 70029227.

Please send me one sample form to how i fill my PF form and also send me the mailing address from where i have to send my PF form for the settlement.

Waiting for your revert.

Regards
Prabhakar Sharma
[protected]





The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
My ID was 70029227 in Reliance General Insurance.

Sir please do the needful as this amount matters me lot.

Regards
Prabhakar Sharma
[protected]

am working in reliance general insurance company limited at guwahati branch as data entry operator bearing my employee id-RGI05081 at operatiions am being offerred ctc 6001 .
an me have recived this month salary for october - 4868 instead of 4943 as per my appontment letter net take home salary
my monthly ctc breakup
basic[protected] 2691
advance bonus[protected]--- 224
house rent allowance[protected] 1346
special personal allowance[protected] 547
GROSS[protected][protected]- 5356
PF Employer contribution[protected] 366
ESIC Employer Contibution........... 244
GPAI[protected]------ 35
CTC........................ 6001
PF Employee contirbution[protected][protected] 323
ESIC employee Contribution......................... 90
NET TAKE HOME >>>>>>>>>>>>>>>>>>>>...⇄


as from above , am not bein gettin my ESIC account yet.

I Neha Ahuja policy holder of Reliance General Insurance Policy No. [protected] got operated and had intimated the company before my operation. My Intimation No. 50333. It has been more than two months that I haven't received my claim. The company has been delaying the matter by just saying it is in process. While I was taking this policy I was commited that I would not face any problem while taking the claims. But, to my surprise Reliance is taking even more time than any other insurance company. I would request you to kindly look into this matter as soon as possible.
And also I would like to specify the company had offered me that they will include my younger daughter in this same policy by just adding Rs 2000 approx more but, they haven't added my younger daughter. Neither they have given back that extra amount charged. It has been 11 months now!! There is no Agency in between but the premium has been collected directly by the company.
With so many issues I am quite reluctant to continue my Medi claim with the company as my problems are not even looked after and if the company continue to ignore my issues I will have to take some legal action against it.

Dear sir/madam,
Respactfully i want to say you that

Last year your company has calculated my car IDV Rs 214200/- and Basic Own Damage Premium(Without any NCB ) Rs 4,557.00 in my Policy / Certificate No. : [protected]

Own Damage Basic OD 4,557.00
AddDeduct 20% for NCB (iv) -911.34
TOTAL OWN DAMAGE PREMIUM 3,645.34
Total Liability Premium 1,020.00
Basic Own Damage Premium 4,557.00
Package Premium 4,665.34
Add:Service Tax (10% of Net Premium) 466.53
FINAL PREMIUM 5,146.00


But this year when i apply for renewal your company put my car IDV by the Quotation Number :[protected] Rs 204000/- and calculate the Basic Own Damage Premium(Without any NCB ) 5,269.63

Basic OD 5,269.63
Total Liability Premium 1,090.00
Package Premium 6,359.63
Add:Service Tax (10% of Net Premium) 635.96
FINAL PREMIUM 7,015.00

IS IT FAIR THAT IF THE IDV IS DECREASE THEN THE BASIC OWN DAMAGE WILL INCREASE OR DECREASE?
IT WILL DEFINATILY DECREASE IF THE IRDA HAS NOT PERMIT TO INCREASE ANY VALUE or premium rate for this year

As per calculation the Basic Own Damage Premium(Without any NCB ) for this year should be Rs 4340/-

Some other company are giving Govt service discount @5% and age [protected]@15% on Basic OD . why not you?
Last year my car IDV is 214200 then it will be 20% depreciation decrease this year or not?

Please calculate the appropriate premium and send me the quotation

Thanks

Chandra Shekhar Joshi
Nainital Uttarakhand

DEAR SIR,
RELIANCE GENERAL INSURANCE HAD ARRANGED COMPREHENSIVE CAR INSURANCE WITH A SRINAGAR BASED HYUNDAI OUTLET NAMELY CREST HYUNDAI WHERE I PURCHASED A CAR IN 2009 AND MY CAR WAS COVERED UNDER MOTOR INSURANCE BY THE COMPANY AT SHOW ROOM BEFORE ITS DELIVERY TO ME AND LATTER ON NEXT YEAR I RENEWED IT ONLINE DUE TO COMPLETE SHUT DOWN AND UN AVOIDABLE CIRCUMSTANCES PREVAILED HERE AT THAT TIME.
NOW THE COMPANY HAS CLOSED ITS TIE UPS WITH THE SAID SHOW ROOM AND HAS NOT ESTABLISHED ITS OFFICE IN KASHMIR VALLEY BUT HAS APPOINTED A SINGLE SURVEYOR TO LOOK AFTER SUCH A BIG COMPANY WHO IS RUNNING HIS BUSINESS FROM HIS OWN HOME.
I REGISTERED ONLINE A MINOR CLAIM FOR MY CAR ON[protected] WIDE CLAIM NO [protected] AND DESPITE HECTIC EFFORTS ON PHONE THE DESIGNATED SURVEYOR IS NOT RESPONDING MAKING THE RELIANCE CUSTOMERS IN A DEEP TROUBLE.MY POLICY NO IS [protected] UNDER COVER NO[protected] AND IS LIKELY TO EXPIRE ON 07-09-11 AND BY SUCH CHEATING PRACTICE I AM FORCED TO CHANGE THE INSURANCE COMPANY INSTANTLY AND IT MADE MY MIND TO HATE THE PRIVATE SECTOR AND COMPEL TO OPT FOR A GOVERNMENT OWNED INSURANCE SECTOR IN FUTURE.
I APPROACHED THE CUSTOMER CARE OF THE COMPANY THROUGH E MAIL WHEN THEIR CALL CENTER IS NOT WORKING SATISFACTORY BUT WAS GIVEN THE CHANDIGARH BASED CLAIMS DEPARTMENTS CONTACT NOS WHO ARE NOT LIFTING THE PHONES AND BY THIS I FELL IN TROUBLE AND MY GRIEVANCES COULD NOT BE REDRESSED.I DO NOT BELIEVE AND AM ASTONISHED THAT HOW SUCH A RENOWNED COMPANY IS CHEATING THE GENERAL MASSES IN THE GARB OF CAR INSURANCE.THANKS

Dear Sir/Mam

Regarding my wife health insurance there is 4 months passed but still no any reply from RGI due to my claim payment and they are many times investigate this claim for making the fool ,I have given many times intimation for my claim by telephonic and through the mail but no any revert me from that side as this type of mail forworded by me which is given below.

from:chugh.[protected]@gmail.com
to:[protected]@mediassistindia.com
subject:failure notice