[Resolved]  RechargeItNow — Cheating customers

I also have simmilar problem i recharged my reliance data card with Rs. 200 and i got a balance of Rs. 2.32. I made complaints on [protected]@rechargeitnow.com. My Track ID: is [protected]. Data Card number is [protected]. My transaction id is 5182684. date:[protected]:06:16 PM. I made complaint on same day by email. and on contact form on 12 April. They never replied. They are real Fraud. Can any one tell me how to get back the money i had paid.

I have some experiences with rechargeitnow.com which I would like to share.

Its an advice to all customers, please read the terms & conditions and notes carefully. The website is not a fraud, it is ok, but the customer too should not be a noob.

On the right of the screen u will see the list of the MRP top up and special schemes and at the bottom of the page it is written as a note " plans have been provided for information purposes only. site does not take any responsibility in case these have been changed by the service provider. "

It is the duty of rechargeitnow to keep the list upto date atleast every week but they didnt, therefore, technically they are responsible even if they claim they don't. They are not fraud but certainly very lazy or shortage of staff. Now for a customer who want to be free from trouble, dont only look at the list of MRP but be very sure that the particular MRP is available by confirming from the retail outlet.

It happen with me once, I recharge Rs.49 for Shillong aircel number. It was a scheme of 300 unlimited SMS local & STD but actually I received a talktime of Rs.43 instead, I was frustrated. The sceme is already changed by NE Aircel but it is still listed in rechargeitnow till date.

Second advice, dont use net banking with your GPRS connection bcoz the speed is too slow and worst is you may get disconnected anytime while doing transaction & end up debiting ur account with out crediting ur mobile phone.

third advice, if the transaction failed and ur account has been debited, take note everything immediately, like TXN No., time & dat, amount, subscriber ID, username & email and then post them in rechargeitnow complaint page. I[censored]r complaint is geniune then they will refund or recharge ur mobile with the same amount, as it happen with me once, but they will not refund ur money in case u got the wrong scheme credited like my case of Rs. 49 above, though it is technically their fault.

Regards,
Blinkjet

Even I tried to recharged my airtel number [protected] online through rechargeitnow.com using my SBI internet banking for amount 200 rupees. After the amount of Rs. 200 debited from my account but my airtel limit did not increase. I enquiried about by customer care but no success.
I think this AIPL is a fraud company and fooling around people. So be aware from these cheaters.

"Honesty is the best policy; Folks"

I recharged my mobile number [protected] twice on 10-Apr-10 with the amount 777 and it failed both the times. I received mail conforming the failure but the money is not refunded yet.

I sent several reminders to [protected]@rechargeitnow.com and [protected]@rechargeitnow.com but they never reverted. These CHEATERS have not even mentioned any phone number on the website.

The escalation for on website does not work.

PLEASE DO NOT RECHARGE USING THE WEBSITE. I AM ALSO GOING TO LODGE A COMPLAIN WITH LOCAL POLICE STATION AND WITH IDEA MOBILE.

Regards,

Vijai

recharge it now.com is good site but tarriff mention is not updated...i have recharge with 39 for sms pach and recharge with 39 but night talk pach which change my plan of per sec to 50 paisa per mint which i dont want and there are saying it cant be change...naveen tripathi

rechargeitnow - loop mobile — error message

tried to recharge my phone from rechargeitnow.com - loop mobile
they debited my HDFC a/c via netbanking for amount of Rs.500 there was an error message and no recharge received
Date: 3rd May
Time: around 10pm
Name: Tascha Eipe
Email: [protected]@hotmail.com

PLEASE NOTE THAT I RECHARGED RS.20 & RS.75 FOR MY RELIANCE GSM MBOILE NUMBER THRU RECHARGEITNOW BY CREDIT CARD WHICH WAS SUCCESSFULLY DONE IMMEDIATELY.THIS IS VERY CONVENEINT FOR RECHARGES.AS FAR AS MY CONCERN, THIS IS FINE.

I RECHARGED RS.100 ON 10/05/2010 BUT WAS NOT SUCCESS AND PAYMENT HAS BEEN DEDUCTED FROM CREDIT CARD.SAME DAY I GAVE COMPLAINT FOR THIS AND I GOT REFUND ON 15/5/2010.

Sir, I am Md. Ali, I recharge my mobile No. [protected] - Reliance GSM but the recharge on 13th May, 2010 through the RECHARGEITNOW.COM with Rs. 100/- through HDFC net banking. But the recharge was not done though the amount of Rs. 100/= debited from my bank. I made complain to them as per online form vide track ID- [protected] but no response. I would Alert to all not to use this SITE for recharging otherwise they will lose money as I have lost. I shall request you to take stern action against this site accordingly.

respected Sir/mam

i am a registered member of rechargeitnow.
In recent past i had bad experience wrt recharge of my mobile.

I have 4 failure transactions for which i have not received the refund yet.
According the the policy mail that i have received it should have been settled within 2 days from transaction date.
I am still waiting for the refund to happen..

Following is the details of the transaction and my account

rechargeit account - anil.[protected]@hotmail.com

Mobiles numbers which were attempted for recharge - [protected] and [protected]

Failure transaction details:-

25 May 2010 8377176-TECHPROCESS SOLUTION [protected] 25 May 2010 20.00
18 May 2010 8280400-TECHPROCESS SOLUTION [protected] 18 May 2010 20.00

18 May 2010 8274925-TECHPROCESS SOLUTION [protected] 18 May 2010 75.00
18 May 2010 8274848-TECHPROCESS SOLUTION [protected] 18 May 2010 75.00



Please do the needful of refunding these money back to my HDFC bank account.
I hope you will take this matter as a pride issue of rechargeitnow site and resolve at the earliest

regards
Anil Kumar Nanda
[protected]/[protected]

respected Sir/mam

i am a registered member of rechargeitnow.
In recent past i had bad experience wrt recharge of my mobile.

I have 4 failure transactions for which i have not received the refund yet.
According the the policy mail that i have received it should have been settled within 2 days from transaction date.
I am still waiting for the refund to happen..

Following is the details of the transaction and my account

rechargeit account - anil.[protected]@hotmail.com

Mobiles numbers which were attempted for recharge - [protected] and [protected]

Failure transaction details:-

25 May 2010 8377176-TECHPROCESS SOLUTION [protected] 25 May 2010 20.00
18 May 2010 8280400-TECHPROCESS SOLUTION [protected] 18 May 2010 20.00

18 May 2010 8274925-TECHPROCESS SOLUTION [protected] 18 May 2010 75.00
18 May 2010 8274848-TECHPROCESS SOLUTION [protected] 18 May 2010 75.00



Please do the needful of refunding these money back to my HDFC bank account.
I hope you will take this matter as a pride issue of rechargeitnow site and resolve at the earliest

regards
Anil Kumar Nanda
[protected]/[protected]

I have recharged from www.rechargeitnow.com towards my Tataindicom mobile no:[protected] of amounted Rs 52 /- on 7th of May 2010. Actually i have did Topup of Rs52/- but the plan has changed from Re1/10min to another plan without any itimation .

Please friends dont try to recharge from website www.rechargeitnow.com, they guys will pick money from your pocket unnecessarily & the customer response is too worst.

good morning sir,



maine rechargeitnow.com se Rs100 ka recharge 11.34 am date 28.08.2010 mobile no. [protected] on line net banking se kiya .but abhi tak mera no. [protected] rechage nahi hu.

MERA DATIALS


CCA[protected]IG27708345
TRANSFER TO
[protected]AVENUES
INDIA PRIVATE


kripya esko jaldi se jaldi salve kiya jay .



Regards
ATMA YADAV

sir,
i have also faced a similar problem. i opaid 300 rs. to recharge mobile no [protected]. my sbi bank a/c showed a debit of 300 rs. but recharge is not done. please refund back
sg rao

Hello Rechargeitnow,
Maine Rs.200 ka Tatasky recharge kiya tha 30-sep-2010 ko near about 2pm aur rechargeitnow processing hi karta reh gaya aur recharge nahi hua aur Money bhi Mere state bank Debit card account se Rs.200 Less ho gaye Hai,
Please suggest what to Do, How will I Get my Refund.
my tatasky id is [protected] New Delhi.

ASHISH KHANNA
[protected]

Rechargeitnow.com — Payment taken without service

i tried recharge my mobile through rechargeitnow.com on 16.09.10 & they successfully deducted payment from my bank account but till date my mobile has not got it.... As per their policy i should 've got refund of the same upto 26.09.10 (10 days). Also they have not provided any other means for contact.

The following are the details of my rechrage.
Track Id: [protected]
Name: Punit
Email: [protected]@yahoo.com
Mobile No/DTH Subscriber ID Recharged: [protected]
Date of transaction:[protected]

RechargeItNow — Payment taken without service

I have recharged my mobile on 13th september 2010 through rechargeitnow.com. the amont was deducted in my bank account but it said rechrge failed. I attempted complaining to the emails available in the website and also at the feedback page. But no action taken for the past 15 days even though the terms say that the complaint will be solved in 7 days. Moreover there is no email id / phone number of the company in their website. It looks like a planned cheating of online customers.

i tried recharge my mobile through rechargeitnow.com on 16.09.10 & they successfully deducted payment from my bank account but till date my mobile has not got it... As per their policy i should 've got refund of the same upto 26.09.10 (10 days). Also they have not provided any other means for contact.

Thanks Rechargeitnow.com For Refund. within said Time Line.

with Regards
ASHISH KHANNA
[protected]

RechargeItNow — AMOUNT DEBITED BUT MOBILE NOT RECHARGED

DEAR SIR,

I HAVE RECHARGED MY MOBILE [protected] ON 27/10/2010.

RECHARGE WAS UNSUCCESSFUL THOUGH Rs. 150/- WAS DEBITED FROM MY ACCOUNT.

I HAVE MAILED THE RECHARGE IT NOW TEAM 3 TIMES WITH A REMINDER,CONTACTED THROUGH THEIR COMPLAINT SYSTEM. BUT NO ACTION HAS BEEN TAKEN YET.