[Resolved]  RechargeItNow.com — Amount deducted but no recharge

Rechargeitnow.com — refund of deducted amount

i have recharged my mobile [protected] using internet banking facility provided by bank of baroda, modinagar branch using user i.d. uditsoni05gmail.com fron portal rechargeitnow.com on 11/11/2010.
amount Rs 333/- has been deducted from my bank account without successfull recharge.
now plz refund the above amount as soon as possible

I have recharged my mobile [protected] using internet banking facility provided by ING Vysya Bank, Banjara Hills branch using user i.d. [protected]@rediffmail.com fron portal rechargeitnow.com on 04/02/2011.
amount Rs55/- has been deducted from my bank account without successfull recharge.
now plz refund the above amount as soon as possible

Respected sir,
with all due submission and respect, i wish to say that I recharged my mobile no. [protected] through rechargeitnow.com on[protected]:44 PM. but due to some technical error it got failed. I received failure email, but the amount 100 rs has been deducted from my account. According to there policy they refund it with in 2 business days but its already gone 15 days i haven't received my money. i have requested many mails and but they did't give any response. details are given below
kindly take action...

subscriber ID : [protected]
amount : 100.00
order ID : R[protected]
payment gateway : CCAVENUE
payment status : FAILURE
IP address :218.248.64.181


Thanks

Anuj
+91-[protected]

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, please be informed that your payment(Rs.100 & order id-R[protected]) had failed, and we did not receive an affirmative from your banking institute regarding your transaction. please get in touch with your bank if the amount is shown debited in your account.

Hope this resolves your query.

Regards
Team rechargeitnow.com

they gave me the details that the transaction is successful and the payment is transfer to different account.
plz chk the status
i really trust ur site but dont prove me wrong. i m using this site from last 2 years

Account Number [protected]
Transaction Date 20/04/11
Transaction Amount INR 100.00
Transaction Type DR

I tried to recharge my Airtel no. [protected] twice for Rs. 333 from rechargeitnow.com on[protected] the money got deducted from my debit card account and no recharge was done.After the successful payment from Payu gateway rechargeitnow page showed an error has occurred and the amount will be refunded.
They have mentioned in the refund policy that the refund for failed recharge will be done within 2 working days but its been 4 days and the amount of Rs.666 (333+333) has not yet been refunded.I have also filed a complaint through the form provided in the website and then I got the Support Ticket for failed recharge that is[protected].

I tried to recharge my Airtel mobile no. [protected] twice for Rs. 333 from rechargeitnow.com on[protected] the money got deducted from my debit card account and no recharge was done.After the successful payment from TECHPROCESS gateway rechargeitnow.com page showed an error has occurred and the amount will be refunded.
It has been mentioned in the refund policy that the refund for failed recharge will be done within 2 working days but its been 5 days and the amount of Rs.666 (333+333) has not yet been refunded.I have also filed a complaint through the form provided in the website and then I got the Support Ticket for failed recharge that is[protected].
Order ID for both failed transactions are-
Order ID :R93859628b12
Order ID: R93788428b12

No contact no. is given in the website, all this is wasting my time a lot to keep on following rechargeitnow.com and getting no response.

Refund for both the transactions has been completed on 30th Niv'2012 with the RRN# 20314866 & RRN#
20314818.

Please contact your bank with the above RRN for further resolution.

Regards
Team rechargeitnow.com