Red Tape Shoes Complaints & Reviews

Maine red tape ki jacket kharidi thi or 15 din ho gye h mere paise refund nai hue mujhe yai jacket losse thi to maine refund k liye request daal di to ab tak mere pass refund nai hue h 8 days se mere pass se gyi Hui h

Sole damaged and broken

Sole of my Red Tap Shoe is damaged and completely broken. Upper portion of the shoe is all right. Please guide me how to get it repaired. regards Hemendra [protected]@gmail.com

1. I have purchased a Red tape brown leather shoes from Best Price Modern Wholesale Store located at By Pass Road, Karond, Opposite Bhopal Memorial Hospital, Raisen Road, Bhopal - 462038, Madhya Pradesh.

2. Within a week the shoe color shining was suddenly change (only one leg) (Photo attached).

3. It's impossible to bear this shoe because it's look was very funny.

4. I have spoken to the outlet from where i bought this shoe but they are also not giving positive response.

5. Please suggest how to get this replaced as soon as possible.

6. Please do the need full at the earliest to avoid inconvenience. My contact no. Is [protected] and my email address is [protected]@checkmateservices.com

Thanks
Anup Tiwari.

I had purchased Reda tape shoes from Central, Raghuleela (Vashi) in Jan-2015.
I had purchased the shoes for Rs.2100 ( after discount )
Within 4 months the the outer sole of both shoes had cracked. When i took my shoes to the store, initially they stated that the shoes were on sale then and items in sale are not covered under warranty.
Now they are asking Rs.650 to repair the sole and after the repair there would be no warranty again.
So basically i'll be spending just as much as i would have without the discount, and in the end there is no warranty.

You cant expect shoes costing Rs.2100 to wear out winthin 4 months.
I feel absolutely cheated and am very disappointed in the service of red tape shoes.
Any help would be appreciated.

In india this is not the only product that lacks service point or proper service reply, ... most of the products are concentrated only in selling, but there is no proper terminal (atleast one in each city) is unavailable making our expense on the products worthless... Only a few products survives with service points satisfying the customers. So guys dont waste your money on spending such costly brands, i too had the same experience for my Red Tape shoes. There are many other cheap brands equal to the same quality, style are available which if defective can be repaired and also costs much less than these...

Tarun,

you contact company higher officials and see once what they say, becasue I am also the victim, I got two different Shoes with same size there is a difference in Design, I also had great trouble with this people, GM of the company who looks for the sales, they does not respond properly and I am also troubled customer, Its better to go to Consumer and file case on this. I am also in a same process, I am collecting all the data, funny part was there was no contact number of the shop on the receipt which is Must as per consumer point of view.
I purchased in Pune Mirza international.

I suggest you to file Case against we will get justice.

Tarun here are the some details for you, i am also serching more to get justice...


consumer Protection - Frequently Asked Questions Answered

* Where do I file my complaint and How many Consumer Courts are there in India?

Pecuniary Jurisdiction

* In cases where the value of goods and services involved is less than Rs. 20 Lakhs in value, you will have to file the complaint in the District Forum constituted in the specified districts of a State.
* In cases where the value of goods and services involved is more than Rs. 20 Lakhs in value but does not exceed Rs 1 crore you will have to file the complaint with the State Commission constituted in the capital cities of the different states
* In cases where the value of goods and services involved is more than 1 crore in value then you can file a complaint with the National Commission which has been constituted only in New Delhi.

Territorial Jurisdiction.

The jurisdiction of the complaint is determined by the facts of the case and where the cause of action arises. Further, when you file a complaint, the area in which the opposite party resides or carries on his work or business will also have to be taken into consideration by you. This means that if you are filing a complaint against a service provider for a sum below 20 lakhs you would have to approach the District Forum in the jurisdiction where the cause of action arose. If the matter is above 20 lakhs but below 1 crore then it would be filed in the State Commission within which State the trader/ service provider/ manufacturer is located in the state in which the trader resides or works in. These two factors will have to be kept in mind while filing your complaint.

Consumer Courts Consumer Forums

There are consumer forums at the District, State and National level. At present, there are 569 District Consumer Forums, 33 State Commissions & the highest body which is the National Consumer Disputes Redressal Commission (NCDRC) having its office at Janpath Bhawan, A Wing, 5th Floor, Janpath, New Delhi.

The District Forum consist of one president and two other members (one of whom is to be a woman).The president of the Forum is a person who is, or has been qualified to be a District Judge, and other members are persons of ability, integrity and standing, and have adequate knowledge or experience of, or have shown capacity in dealing with, problems relating to economics, law, commerce, accountancy, industry, public affairs or administration. They can hear the case involving amount of Rs. Twenty Lacs. It is situated in the District head quarters.

State Commissions A State Commission has jurisdiction in whole of the State for which it is constituted. It can hear the cases involving the amount more than rupees twenty lacs and up to rupees one crore. It has also jurisdiction to hear appeal against the orders of District Forum of that particular State. It is situated in the capital of the State.

State Commission consists of a president and two members one of whom is to be a woman.President is a person who is or has been a Judge of a High Court, and the members, are persons of ability, integrity and standing and have adequate knowledge or experience of, or have shown capacity in dealing with, problems relating to economics, law, commerce, accountancy, industry, public affairs or administration.

The National Commission consists of a president, and four other members (one of whom is to be a woman).The president should be the one who is or has been a Judge of the Supreme Court, and the members should be the persons of ability, integrity and standing and have adequate knowledge or experience of, or have shown capacity in dealing with, problems relating to economics, law, commerce, accountancy, industry, public affairs or administration.

Do other Courts (District Courts/High Courts) accept consumer disputes?

The jurisdiction of other courts to hear consumer disputes is not excluded. This is because the Parliament of India felt it was necessary to have an efficient & convenient mechanism to address and resolve the various consumer complaints across the country. As a result it created a three-tier remedial machinery for the inexpensive and quick disposal of consumer complaints. As these forums only deal with consumer complaints/issues and nothing else, all their time can be devoted to addressing consumers complaints.

Tarun some info to file the case... this people should understand I am also preparing on redtape and Marketting people.

* Make sure whatever complain you have is sound and take time to think about all facts regarding the dispute or complaint.
* Present it politely: this elicits co-operation and don't make it out of haste.
* Preserve cash memos and warranty card.
* With these, first approach the retailer. He may have a valid explanation.
* If he is not supporting, write to the manufacturer, quoting No. and date of cash Memo, No.and date of Cash Memo No. and date of Warranty card.
* Retain all originals. Keep copies of your letters.
* In case of suspected Food and drug adulteration, write to the State health authority. Retain samples where possible.
* If products with ISI/AGMark certification perform poorly, write to the respective agency. ISI certification guarantees replacement.
* If there is no response then move to regional consumer forum or consult the links and details provided later in this POST.
* Never give up if your complaint is valid. Stand your ground.
* If regional consumer forum is unable to get your complaint redressed, you may complain to your District Consumer Disputes Redressal Forum if your compensation claim is below Rs.5 Lakhs;to the State Consumer Disputes Redressal Commission if your claim is between Rs.5 Lakhs and Rs.20 Lakhs. If your claim exceeds this amount you will have to refer your complaints to the National Consumer Disputes Redressal Commission at New Delhi.


Consumer Online Resource & Empowerment Center

Excerpts from site:
The CORE Centre only deals with complaints related to Consumer Disputes and whosoever makes payment for any product or service obtained through any agreement or promise is a consumer. It is, as such clarified that complaints related only to Consumer Disputes may be sent to the CORE Centre.

In case of complaints involving meager amount or petty nature (unless it is a policy matter), it is suggested that local officers/agencies may be contacted. The Core Centre, however, is always available to guide and provide you complete information and legal advice related to Consumer disputes.

Once you have decided to lodge your complaint with us all you have to do is to simply select the head under which your complaint would fall. For example, if you wish to register a complaint about a defective television set all you have to do is to select the box marked 'Product'. Then choose 'Television' from the sub category given below. Remember, the first 2 options are mandatory without which you will not be able to lodge your complaint with us!

Go here to File your Complaint Online: http://demotemp41.nic.in/guest/complaint/default.asp


Visit the HOME Page: http://www.ccccore.co.in/


National Consumer Disputes Redressal Commission

If you wish to file a complaint exclusively against a government department/ministry then apart o[censored]sing above site can also Lodge your complaint to Dept. of Administrative Reforms & Public Grievances.

There are lots of details provide there, you should go through them and decide which is best action required.

Alternatively you can directly submit your complaint here : http://164.100.51.247/Netizen/arpgn.asp?wci=grievance&wcu

http://www.consumercourt.netfirms.com/

go through this site for more details

Govind Kuber

Dear Sir,

I Purchase one Shoe of RED TAPE from INC. 5 in Navrangpura, Ahmedabad on[protected] under memo no. AB6711/2967, Product No. RTS4471.

The said new shoes, there is a Creak-Stiching Problem in the shoes.I went to the show room for replacement the shoes. But the Shopkeeper saying that this pair is a sale item and we will just repair this one.

Please help me getting the shoes exchanged in place of the defected one.

Thanks and regards

Vipul Kothari

(M) [protected]
(O[protected]
E-Mail:- [protected]@gmail.com

Dear Sir,
I have purchased a redtape shoe on 29 th of JAN 2011 and my shoe is now torned again from the bottom, also i have repaired it from the shop where i have purchased it and now again, i dont know why it is happing .Though i am a using the redtape shoes for the last 3 years, but this time I am got fed of this.I have purchsed this shoe from the Marathalli Bangalore Redtape Showroom.
Please help me out of the situation.

Thanks And Regards,
Manas Bramhe
manas.[protected]@gmail.com
[protected]

INC.5 — Size defect

Dear Sir,

i purchased a shoe from INC.5, it does not fir me... need a smaller size.. if my one could help me pls

Thx

Manisha Koola

This is wat redtape makes a poor quality shoes.
The heel of both shoe got ruptured.
[protected]

defected leather
I have purchased a Red tape brown leather high neck shoes from red tape showroom KARNAL (haryana) the shoe has started shrinking and defected leather the shoes look like very poor and defeted .

I have spoken to the outlet from where i bought this shoe but they are also not giving positive response. Please suggest how to get this replaced as soon as possible.

Thanks

love sharma
+91 [protected]

Rag-Red Tape Shoes
Dear Sir/Madam,
I Purchase one Shoe of RED TAPE MARK on 08-01-09 under memo no lg2/0013227 date 08-01-09 from Rita Wears Lawrence road Sarthe said shoe is cracked from the front the side. I have used the said shoe only 4 months only in the month Jan, Feb, Nov & half of dec 2009; it shows the poor quality of your shoe. Please exchange me the fresh shoe in place of the defected one, hopping for an early reply & action.
Thanking you.
Yours sincerely
Pankaj Mehra
[protected]M)

Rag-Red Tape Shoes
Dear Sir/Madam,
I Purchase one Shoe of RED TAPE MARK on 08-01-09 under memo no lg2/0013227 date 08-01-09 from Rita Wears Lawrence road Sarthe said shoe is cracked from the front the side. I have used the said shoe only 4 months only in the month Jan, Feb, Nov & half of dec 2009; it shows the poor quality of your shoe. Please exchange me the fresh shoe in place of the defected one, hopping for an early reply & action.
Thanking you.
Yours sincerely
Pankaj Mehra
[protected]M)

Yes I agree for all,

I do have same exp with Redtape still Issue is open, I baught a shoes from Mirza International shoes in Pune. there was a Problem and Defect in a designing of a Shoe and I did not use it, I returned it to the shop, the funny part was there was no Phone number of the shop, where we shold call, all the way 20 Km I travelled to show them and talk to them, they agreed the mistake and they took it back and they committed to give me same shoes in 3-4 days, but 15 days no one turned upthey did not take my number also to inform me about the status, I used to call every day no was responding properly,

One fine day they told me Production of the shoe is stopped, as a Manufacturing company they inform all the delers and outlets in advance about the stop in production its not they take decision on one day,

I talked to comapny marketting Officials in Delhi now they are forcing me to take a model which I do nto like and I spent so much money on phone and travelling and all. I do not know How this company operates?

Communication flow is not proper and they are putting customer in trouble,
basic consumer things say the contact number in case any problem in goods customers can call, that only is missing in bill and later Service is ZERO, company officials behaves like they are doing Favour to me. we are paying for there products they forgotten I think.

Looking forward to aolve my Issue and company never stop the production with short notice to the delears.

Can any one suggest me how I can approch to get my justice...

Thanks
Govind Kuber