[Resolved]  Reebok India — Bad quality watch given free with Rs. 2500 shopping at Reliance Trends

Address: Gurgaon, Haryana

Recently, there was an offer of getting free Reebok watch with Rs. 2500 worth shopping at Reliance Trend, Ambience Mall, Gurgaon. We had availed that offer and got a wrist watch. In fact, we shopped for Rs. 5,000 and got two watches. I had shopped at Reliance Trend, Ambience Mall, Gurgaon. I gifted that to my Dad and he found a number of defects.

First of all, the long needle suddenly moves backward or forward misguiding about the time
The watch glass cover came out un noticingly and was lost.

I heard similar complaints from other people also.
I was in a very embarrassing situation. My Dad stays in Patna (Bihar).

This kind of cheating is really intolerable. Such brand names are trying to earn money by fraudulent means. The confidence levels of big brands are very high, but they forget, customer satisfaction is the key to their esistance. I am really frustrated

We have no time to search for Reebok shops and get replaced. Why can't they give quality products? I think Reebok should better concentrate on shoes.
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

reebok,wrist watch — bad product

respected sir,

ur given product of rbk wrist watch was npt good....the dial square shape glass came out from dial...just after two days after this product was received.......i want to exchange it...i want second one new one.



thank you
ur customer- alok ranjan
Dear Manish,

Another victim here .. this time its POLO watches . time to time the brand name changes. these product can be seen to be sold by hawkers in footpaths for a much better price and of course a better quality. I think reliance should consider upgrade its standard at least to that level. They should not under estimate their customers as they cant recognize Rs 2500 watch or any other products. of that range. From this we can well measure the quality standards of the products sold by them even if they bear a high end brand label. So be aware next time.

Manoj

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