[Resolved]  Refund — REFUND OF TATKAL E-TICKETS

DEAR SIR,

I BOOKED 2 TATKAL E-TICKETS FROM JAIPUR TO SEALDAH BY TRAIN NO. 2988, VIDE PNR [protected] FOR 09.12.09 IN THE FOLLOWING NAMES :-

1. LS MOONDRA &
2. GAYATRI MOONDRA

IN VIEW OF ABNORMAL DELAY IN RUNNING/ARRIVAL O[censored]P AND DOWN TRAINS FROM JAIPUR TO SEALDAH TRAIN NOS. 2988 ON 08.12.09 AND 2987 FROM SDAH TO JP, I HAD TO CANCEL TATKAL TICKETS AND BOOKED FRESH TICKETS IN THE SAME NAMES VIDE PNR NO.[protected]
FOR THE SAME TRAIN NO. 2988, LEAVING ON 08.12.09 IN ORDER TO ATTEND/MAINTAIN A REPUTED CALCUTTA BASED DOCTOR,S APPOINTMENT ON 10.12.09 ( EVENING ) EVEN IF TRAIN LEAVING ON 08.12.09, IS DELAYED BY 10/15 HOURS.

SUBSEQUENTLY, MY DOUBTS CAME TRUE, AND TRAIN SCHEDULED TO LEAVE JAIPUR AT 14.40 ON 08.12.09, LEFT JAIPUR AT 03.45 HRS. ON 09.12.09 AND REACHED SEALDAH AT 13.30 HRS. ON 10.12.09. SIMILARLY,TRAIN NO. 2988 SHEDULED TO LEAVE JAIPUR ON 09.12.09 ACTUALLY LEFT MORE THAN THREE HOURS FROM AJMER STATION, THE ORIGINATING STATION. THIS ENTITLES ME FOR FULL REFUND OF FARE AND TATKAL CHARGES AS PER CLAUSE 2 OF REFUND OF FARE AND TATKAL TICKETS PUBLISHED IN http://www.indianrail.gov.in/refund_rules.html .

IN VIEW OF ANTICIPATED DELAY IN THE RUNNING OF TRAINS, I HAD TO CANCEL THE TICKETS AND HAD TO BOOK THE SAME TICKETS BY SAME TRAIN AND IN THE SAME NAMES DUE TO UNAVOIDABLE CIRCUMSTANCES AND THERFORE I REQUEST YOU TO ARRANGE FOR FULL REFUND OF FARE AND TATKAL CHARGES.

IN ALL FAIRNESS, I HOPE NECESSARY ACTION TO REFUND THE BALANCE AMOUNT OF Rs. 2389/- will be taken AT THE EARLIEST CONVENIENCE.

AN EARLY CONFIRMATION SHALL BE HIGHLY APPRECIATED.

=LS MOONDRA
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Aug 14, 2020
Complaint marked as Resolved 
 
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Railways — refund of tatkal tickets

DEAR SIR,



I BOOKED 2 TATKAL E-TICKETS FROM JAIPUR TO SEALDAH BY TRAIN NO. 2988, VIDE PNR [protected] FOR 09.12.09 IN THE FOLLOWING NAMES :-



1. LS MOONDRA &

2. GAYATRI MOONDRA



IN VIEW OF ABNORMAL DELAY IN RUNNING/ARRIVAL O[censored]P AND DOWN TRAINS FROM JAIPUR TO SEALDAH TRAIN NOS. 2988 ON 08.12.09 AND 2987 FROM SDAH TO JP, I HAD TO CANCEL TATKAL TICKETS AND BOOKED FRESH TICKETS IN THE SAME NAMES VIDE PNR NO.[protected]

FOR THE SAME TRAIN NO. 2988, LEAVING ON 08.12.09 IN ORDER TO ATTEND/MAINTAIN A REPUTED CALCUTTA BASED DOCTOR,S APPOINTMENT ON 10.12.09 ( EVENING ) EVEN IF TRAIN LEAVING ON 08.12.09, IS DELAYED BY 10/15 HOURS.



SUBSEQUENTLY, MY DOUBTS CAME TRUE, AND TRAIN SCHEDULED TO LEAVE JAIPUR AT 14.40 ON 08.12.09, LEFT JAIPUR AT 03.45 HRS. ON 09.12.09 AND REACHED SEALDAH AT 13.30 HRS. ON 10.12.09. SIMILARLY,TRAIN NO. 2988 SHEDULED TO LEAVE JAIPUR ON 09.12.09 ACTUALLY LEFT MORE THAN THREE HOURS FROM AJMER STATION, THE ORIGINATING STATION. THIS ENTITLES ME FOR FULL REFUND OF FARE AND TATKAL CHARGES AS PER CLAUSE 2 OF REFUND OF FARE AND TATKAL TICKETS PUBLISHED IN http://www.indianrail.gov.in/refund_rules.html .



IN VIEW OF ANTICIPATED DELAY IN THE RUNNING OF TRAINS, I HAD TO CANCEL THE TICKETS AND HAD TO BOOK THE SAME TICKETS BY SAME TRAIN AND IN THE SAME NAMES DUE TO UNAVOIDABLE CIRCUMSTANCES AND THERFORE I REQUEST YOU TO ARRANGE FOR FULL REFUND OF FARE AND TATKAL CHARGES.



IN ALL FAIRNESS, I HOPE NECESSARY ACTION TO REFUND THE BALANCE AMOUNT OF Rs. 2389/- will be taken AT THE EARLIEST CONVENIENCE.



AN EARLY CONFIRMATION SHALL BE HIGHLY APPRECIATED.



=LS MOONDRA
This is too wrong and severe action should be taken against railway employees otherwise railway depart does not come in right way.
Now a days, In railway depatment, ticket counter clerks are go through corruption and this should corrupt the world, so that they should punish at any cost. this is my advice.
This is our money

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