This was the most horrible experience I ever had at a government office in my life. Because I did not consult a middleman.
One can imagine how corrupt Medchal RTO (Hyderabad) office is from this. It took 2 business days for me just to submit a lifetime tax DD at the window. The window clerk is literally gheraoed by the middlemen from outside the window & the inside as well. The genuine citizens are pushed back by these middlemen. The window clerk did not even bother to look at my application till at the end of next day. He was very 'busy' in working on only the applications piled up by middlemen. You can see middlemen everywhere, all over in the visitors bay, near the clerks & the officers. Middlemen have free access to touch anything in the office. They help RTO employees in all work like pushing papers from table to table, keeping papers in order on the table ready, pulling papers from the records pile & even the cash drawer!. One of my fellow citizen's story is more disturbing. He is doing rounds of this office since one year to get his work done!! I'm writing this anonymously because I heard they can 'loose' your original douments submitted if found with complaining nature.
A frustrated citizen who lost faith in Indian bureaucratic & judicial system. Was this information helpful? | 
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