[Resolved]  Regional Transport Office Surajmal Vihar Delhi — Non Receipt of Original Registration Certificate (Smartcard).

Address: East Delhi, Delhi

Dear Sir / Ma'm,

I had purchase Hero Honda Splendor+ Bike from M/s Himgiri Automobiles Pvt. Ltd. on 31.03.2010 as per details given below :-

- Regn. No. of Bike : DL-13SG-2934 Dated 21.04.2010
- Registering Authority : Surajmal Vihar, Delhi.
- Model : Hero Honda Splendor+ (Black Color)
- Chasis No. : MBLHA10EJA9C14517
- Engine No. : HA10EAA9C29297
- Month & Year of Mfg. : March 2010
- Name of Buyer : VIPIN BANSAL, 860, Main Road, Gautam Gali, Jwala Nagar, Shahdara, Delhi - 110032.
- Hero Honda Dealer (Seller) : M/s Himgiri Automobiles Pvt. Ltd., E-6, Jyoti Colony, 100Ft. Road, Shahdara, Delhi - 110032.

Sir, I was told by the dealer that the Original Registration Certificate (Smart Card) will be handed over to me after 90 days from the selling date. Sir, I am regularly doing follow-ups with the dealer but every time I got the answer that it will take another 15-20 days since there is some problem in the Surajmal Vihar Authority.

Sir, approx. 8 (Eight) months have passed since the purchasing date but I have not received the Original Registration Certificate (Smart Card) for my vehicle. Last Sunday (21.11.2010) when I made call to M/s Himgiri Automobiles (P) Ltd., again I got the answer that it takes another 15-20 days because there is data loss in the Surajmal Vihar Authority and therefore it is taking too much time to issue the Original RC's. M/s Himgiri Automobiles told me since June 2010 that they have received the Original RC's (Smart Cards) for DL-13SG-1500 only and for balance it takes 15-20 days but till the writing of this email these 20 days never comes.

I would therefore, request you to please confirm when should I get my Original Registration Certificate (Smart Card). Sir, I am facing lots of problems due to non-availability of my Original Registration Certificate (Smart Card). I am enclosing herewith scanned copy of Temporary R.C. (Road Tax Receipt) + Delivery Receipt + Cash Receipt for your ready reference.

I had sent repeated reminder emails to Transport Ministry also but till date I have not received any reply.

I would request you to please help me in getting the same urgently or ADVICE ME WHO CAN REIMBURSE THE TRAFFIC CHALLAN IF ANY, PAID BY ME DUE TO NON-AVAILABILITY OF MY BIKE'S ORIGINAL REGISTRATION CERTIFICATE (SMART CARD).

I would request you to please help me in getting my Original Registration Certificate (Smart Card) as soon as possible.

Thanking you,

Best Regards,

Vipin Bansal