[Resolved]  Regional Transport office, Wadala — Public Transport

Sir,
I was shocked to find out on 24th December 2009 that the taxis parked at Powai Hiranandani and IIT Main Gate have stopped plying on meter, they seemed to have formed a cartel and fixed rates for each locations. These rates are not approved by RTO. I lost more than an hour trying to find a taxi which can take me from Powai to Lokmanya Tilak Terminus and charge me as per the meter, In the end I had to relent to their demands for the fear of missing my train. I reached the railway station barely five minutes before the schedule departure of the train and with my family had to make a dash for my Coach, I was actually very proud of the transport services of Mumbai. Such things were rarely heard of in a locality like Powai. It now seems that a new breed of taxi drivers having scant regard or fear of the law are bent on haressing the residents of Mumbai.This should be nipped in the bud before it is too late.
Ajay Kumar
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Aug 14, 2020
Complaint marked as Resolved 
 
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I agree it is very unfair on the public. I also have a complaint to file regarding the auto drivers of Mumbai.

Yesterday, 22nd April 2010 at about 6pm, I was returning from Vikhroli in an auto- rickshaw and saw the meter speeding ahead. I informed the auto-driver that it was fast. He spoke to me rudely and said that it was not the case. When I threatened to speak to the police, he refused to listen and instead challenged me to do so rightaway. I got down from the auto. He asked me to note down the auto number which is MH-03 V4510 and file a complaint.He refused to give me his name but said the above details will be enought to trace the driver/owner.

I paid the fare till that point( Bhandup Station- Bus Stop on LBS Marg) and walked down to the Bhandup Police Station at 7pm. The Police Officer on duty said that I should have brought the auto to the Police Station and then only they could have helped. They asked me to lodge a complain with RTO, Wadala. Here I am writing to you.

I always felt that Mumbai autos were the best in India but my faith is getting eroded day by day. I am very upset. I want the auto driver to be brought to book because of his attempt to cheat passengers and rude behaviour. Kindly look into the above case so that I am confident that the transport authorities are listening to us.

Thank you,
Sagarika

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