[Resolved]  Reliance Broadband — NO CUSTOMER CARE SERVICE

Reliance Broadband — Not Providing Fault Resolution

I have an Reliance Broadband Internet connection, My Modem is not working from past 1 Month. When I tried to register an complaint Customer Care says They can not take my complaint because my details are not updated in their system, they will update it and contract me in 24 hours. it happens 3 times. Then I insist them to give me a complaint number. they register a complaint but close it on next day without providing any solution. I have registered so many complaints, Reliance is not providing any solution, but they close the complaint every time.

This time I raised a complaint and sent then a email, Complaint number is # 93354341. they closed this complaint as well and did not provide any solution.

I am reliance broadband customer login id #[protected], my internet connection is down since last 4 to 5 months... i have put up more than 100 complaints also has written emails to the customer care but no body is bothered. Every time I place a complaint they give me 24 hours time... but than nothing happens... I am highly dissatisfied with the company and its functioning, especially customer care who are there to ask for login details and providing complaint number as well as 24 hrs time frame...

If you tell me to describe the reliance internet service, i will say it "HORRIBLE AND PATHETIC, just disgusting".

Rishabh I completely agree with you, Reliance is one of the horrible and worst internet service provider. I am running an online business and from last 10 days my reliance internet is not working. On daily basis, i am giving couple of complaints to their customer care but it seems like they don't care. I am just got fed up now. The two my complaint numbers are[protected] and[protected]

It has just been a nightmare for me having a reliance internet connection.

I am using Reliance and Airtel internet connection at my office and Tata Indicom internet at my house and according to my experience, i found Reliance as worst and horrible service provider, they don't ever bother to call to their customer to find out the status of the issue, but at other hand I found Airtel as the best and after that Tata Indicom the good service provider, at least they confirm and resolves the issue immediately.

I urge people not to buy Reliance internet otherwise they will face big problem if anytime their internet connection gets disconnected.

Regards,
Fed-up customer of Reliance

My broadband number is [protected] i paid the bill today itself 23.10.09 but not yet activated

best regards
joseph manuel

Hi,
This is mohamed . Reliance Broadband was booked on 03.12.09 & all the documents are submitted same day. i clearly told that sales guy i will be available full day 05.012.09 Saturday i need a connection his fellow name is Raja Mobile no [protected]. He is not response the hole day. then i called to his office they are told cable sat-age . Monday 100% connection will be given to you sir. Reliance office Number is[protected] Person Name Saravanan. Monday also gone nobody has to come . for that reason Monday full day one person wait for that in my home.
Finally i done the Stop payment on Tuesday. Because once i got the line after service i dont know how they given the service.
Very bad service in reliance dont take a connection. This is for my advice.

Stop Payment Details


Cyber Receipt Date:08/12/2009 9:37 AM





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Transaction Details

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Account Number : [protected]

Transaction Date : 08/12/2009

Transaction Amount : (INR)111.00

Transaction Type : DR

Transaction Description : STOP PMT CHARG. & SERVICE TAX













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Dear sir,
ITS MY PANFULL REQUEST FOR YOU MY Internet SPEED IS NONE THIS IS 5 TIME COMPLAN PLZZZZZZZZZZZZZZZZZZZZZZZZ DO SOME ACTION TO UP MY Internet speed

Dear sir,
ITS MY PANFULL REQUEST FOR YOU MY Internet SPEED IS NONE THIS IS 5 TIME COMPLAN PLZZZZZZZZZZZZZZZZZZZZZZZZ DO SOME ACTION TO UP MY Internet speed

My user number[protected] plz take some action and make me saticfy