Hi, i am Amit Maheshwari staying in Ulhasnagar Camp - 5, i bought a new Reliance Broadband + connection in April 2009 with Mobile no. [protected] & Reliance Broadband AC No. [protected].
Since from the day i got it connected the maximum download/upload speed that i get is not more than 1.44 KBPS, where as according to company advertisement it states speed upto 3.1 MBPS.
Even after numerous complaints & follow ups they have not resolved my issue & now they ve sent a bill.
According to the Emails i received from Reliance Technical team there's some problem with HSD in my area but the fact is that HSD is not available at all in whole o[censored]lhasnagar & Reliance is actually selling Broadband + Internet which can give faster speed on HSD network only. They already have a Netconnect Internet Product which works on Reliance CDMA 1X Network & is lot cheaper than Reliance Broadband + which requires HSD Network for good speed.
Reliance is still not accepting the fact that they sold me something that doesn't work in my area & they are not eager to help me as well.
Please Help.
Thanks.
Amit Maheshwari Was this information helpful? |
Firstly you should have checked the website for net-connect ..where they have provided the map for all the area covered with EVDO network and ulhasanagar is not covered.
moreover you should believe the sales people, they simple dupe the customer.