hi,
This is Nageswara Rao using Reliance broad band internet connectionn from last 3 years with userid[protected] with out any issues.Recently in the month of jan-2009 i requested for Static ip address and it was approved by the reliance team by getting Rs2200 from me and i appreciated them for the quick approvals.The problem started here...Static ip address does not work even a single day.i lodged so many complaints regarding this and my complaint numbers are[protected], 92516501, 92688266, 93394303, 93502024, 93792899, 94158739, 96613366,[protected] in a span of one month.So many people from reliance came to my house to resolve it but failed. finally i requested for temination of my connection and my request number is 97834737. by this time i got a call from reliance and asked not to terminate the connection and they told to continue with dynamic IP.I requested them to revert the static ip charges and they promised me and request number given to me is[protected].But the charges are not revert back even though i had not used static ip even for a single day.when i contacted back they are giving a laughing response that once static ip is approved charges are not refunded.where do i have to go..(it was very hard earned money)...any consumer courts in bangalore Was this information helpful? |
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