Reliance Communications — Humiliation & overcharges of Labour charges.

This is to inform you that I have given my vehicle for repair after a small accident.
Name-Raj Bundela
vehicle-MH12-AN-4723
MARUTI 800

case:-

I have given my vehicle for repair to the Maruti Authorised Service Station-Excel Automobiles-Delhi-Dwarka.

he has quoted me the total expence of rs 15K approx.
When I have gone to collect my vehicle for trail he has shown me directly the bill of Rs 29047.
Surprising part is out of that 10, 000 is LABOUR CHARGES which is 50% of total bill.
Is that possible?

Secondly when I asked the vehicle for Trails Owner Mr Krishan/Mukesh has clearly told me that i can only take the trail once 30 K is paid.

the kingd of humilation & insult I have faced not in my carrerr i have faced.

is this the way maruti behave swith customers.

if that is the matter I feel strongly that Not for long you can continue as number-1.

I feel if you really think or value your customer pls talk to me for further clarification.

My concern is not the money he overchrged but the behaviour which I got ...

Mind it Iam a through professional & used all my experience to resolve the issue & requested them not be behave in that fassion.

Finally I have paid entire money from my credit card & decided not to ever take any services from Maruti.

I may also sell my vehicle & has canceeled my plan of SX-4 planned with Ring Road Honda.