Dear Mr. Anil Dhirubhai Ambani,
This is to let you know that your reliance communications group is the worst one which I have ever experienced in terms of commitment and service.
I have taken a new reliance connection CDMA prepaid on 05.08.09 from M/S Wave Communications, Sector 22, Gurgaon. On the puchase date, it was committed for providing a talktime of Rs. 88 on my first recharge of Rs. 102 (STD & Local call rates to be @ 50 paise only from second minute onwards). The number was activated on the same day and the E-Recharge of Rs. 102 was done. Rs. 29 was credited immediately on the recharge but still my balance of Rs. 59 is pending.
It was committed to me that the balance recharge of Rs.59 will be credited to me within 48 hours of E-recharge, which was done on 05.08.09. On further communication with the customer care, I came to know that the date of activation of the card as per your records is somewhere in the month of April.
What the hell is happening to your records????
Requested to please look into the matter. Was this information helpful? | 
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