Reliance Communications Complaints & Reviews

I paid 1350 for reliance brodband connection.After 1 week they told connection cannot be given as I denied to Bribe the technician.Customer care does not respond.after continuously following up with for 2 months they gave a check with wrong name.They are making me to go in search of their offices for getting it rectified but till today they are not responding.Its been 3 months since they failed to provide my refund amount.

Dear sir, This number([protected]) was number was terminate. i'm submitting my identity proof, photo and deposite 300rs amount but not activation this number . so pls arrange this same number and continue Dear Karthick, Thank you for contacting Reliance Customer Care. This is with reference to your e-mail dated October 25, 2013 for Reliance Number [protected], regarding service. We regret for the inconvenience caused in this regard. Kindly note that, the given number [protected] is under termination status. Hence we request you to visit the nearest Reliance world or Reliance Mobile Store along with a photograph, proof of address and proof of identity to initiate the process. Assuring you of our best services always, Thank you for choosing Reliance. Regards, Thaniga P Officer - Customer Care Reliance Communications Limited. -----Original Message----- From: Karthick ([protected]@gmail.com) Date: Friday, October 25, 2013 07:34 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: Re: 'Reliance=[protected]'Reference to your E-mail. Dear sir, To day morning i'm going to reliance communication, u r mail copy get it into reliance executive, but still not releasing in this number ([protected]) in salem branch. You waiting in some days our executive told me, i am waitting in already 1 month . I'm submitting this mail copy & identity proof, photo, address proof in our executive . so Pls arrange i bought this same number Kindly do the needful. REGARDS S.KARTHICK PROBUS Insurance SALEM [protected] On Wed, Oct 23, 2013 at 7:13 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote: Dear Karthick, Thank you for contacting Reliance Customer Care. This is with reference to your e-mail dated 22.10.2013 for your number [protected], regarding service. We regret for the inconvenience caused in this regard. We are unable to process your request from our end. Hence, we request you to visit the nearest Reliance world along with a photograph, proof of address and proof of identity to initiate the process. Assuring you of our best services always, Thank you for choosing Reliance. Regards, Srinivasan.K Officer - Customer Care Reliance Communications Limited. For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com. -----Original Message----- From: Kar Thick ([protected]@gmail.com) Date: Tuesday, October 22, 2013 07:12 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: REG : [protected] to buy this number Dear sir/mam: [protected] this number i using to last 3 years . this number is corporate number . i was worked at RELIANCE GENERAL INSURANCE . i leave this job to deactivae this sim. so i continou this sim number . i contact nearest reliance communication not responce in salem branch . so i bought this same number kindly do the needful. MY ALTERNATE CONTACT NO : [protected]

On Mon, Oct 28, 2013 at 12:31 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote: Dear Mr. Jain, This is with reference to your e-mail dated October 27, 2013 for your Reliance Broadband Subscriber ID[protected], regarding connectivity issue. Your complaint is already registered vide Service Request ID[protected] and it will be resolved at the earliest. We request you to reconsider your decision for cancellation and give us an opportunity to resolve your issue. Be assured that we will do our best to resolve your concern. We regret the inconvenience. Thank you for choosing Reliance. Regards, Sirajuddin Ansari Officer - Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone:[protected] from any phone (Toll free) or [protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to www.reliancebroadband.co.in and click on utilities >> Quick Resolve to download! You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: gaurav jain ([protected]@gmail.com) Date: Sunday, October 27, 2013 01:30 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: Re: 'Reliance=[protected]' Fraud from Reliance Team, My problem of frequent disconnection of internet is yet not resolved and i am facing this problem even today(27 October 2013) as well.And you guys keep on saying, that your problem will be resolved in next 24 hours, but nothing has happened from 12th of October, till date. I have received the call from Mumbai office as well, and they assured the same to be resolved in next 24 hours.But nothing has happened. Please arrange the call, so i can talk finally for the termination of Reliance Broadband service and go for other vendor.All my office work has been hampered. Arrange my call asap. Frustrating Customer, Subscriber ID[protected] Complaint Number[protected],[protected] Name-Gaurav Jain Address-Dwarka, New Delhi, 110045 Contact-[protected] On Sat, Oct 26, 2013 at 11:26 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote: Dear Mr. Jain, This is with reference to your e-mail dated October 26, 2013 for your Reliance Broadband Subscriber ID[protected], regarding connectivity issue. We regret the inconvenience. The connectivity complaint has been registered vide service request Id[protected] on 10/26/2013 at 10:00:08 PM) and it will be resolved within 24 hours from the time request has been registered, post to which a confirmation e-mail will be sent from our end. Be assured that we would do our best to assist you with your concern. Thank you for choosing Reliance. Best Regards, Saiprasad Gharat Officer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone:[protected] from any phone (Toll free[protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to www.reliancebroadband.co.in and click on Utilities >> Quick Resolve to download! You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: gaurav jain ([protected]@gmail.com) Date: Saturday, October 26, 2013 10:18 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: RE: 'Reliance=[protected]' Fraud from Reliance You guys are saying this to me from 12 October.but still, it is not resolved.wat to do ? Sent from my Windows Phone [protected][protected][protected][protected] From: [protected]@relianceada.com Sent:[protected]:06 To: gaurav jain Subject: RE:'Reliance=[protected]' Fraud from Reliance Dear Mr. Jain, This is with reference to your e-mail dated October 26, 2013 for your Reliance Broadband Subscriber ID[protected], regarding connectivity issue. We have registered the complaint, vide Service Request ID[protected] and it will be resolved within 24 hours; post which a confirmation e-mail will be sent to you from our end. Be assured that we will do our best to resolve your concern. We regret the inconvenience. Thank you for choosing Reliance. Regards, Pankaj Sharma Officer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone:[protected] from any phone (Toll free) or [protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to www.reliancebroadband.co.in and click on Utilities >> Quick Resolve to download! You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient. beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: gaurav jain ([protected]@gmail.com) Date: Saturday, October 26, 2013 06:12 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: RE: 'Reliance=[protected]' Fraud from Reliance HW can you set the status as resolved, till yet i facing the problem, come and check the status of problem.This is really disgusting for any customer. Sent from my Windows Phone [protected][protected][protected][protected] From: [protected]@relianceada.com Sent:[protected]:17 To: gaurav jain Subject: RE:'Reliance=[protected]' Fraud from Reliance Dear Mr. Jain, This is with reference to your e-mail dated October 25, 2013 for your Reliance Broadband Subscriber ID[protected], regarding connectivity and billing issue. The complaint about inability to access Broadband service, registered vide Service Request ID[protected], has been resolved. If any issue persists, kindly write to us. Further, we have registered the complaint about billing, vide Service Request ID[protected] and it will be resolved within 72 hours; post which a confirmation e-mail will be sent to you from our end. Be assured that we will do our best to resolve your concern. Thank you for choosing Reliance. Regards, Pankaj Sharma Officer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone:[protected] from any phone (Toll free) or [protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to www.reliancebroadband.co.in and click on Utilities >> Quick Resolve to download! You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient. beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: gaurav jain ([protected]@gmail.com) Date: Friday, October 25, 2013 02:18 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: Re: 'Reliance=[protected]' Fraud from Reliance Hi Billing Team, I just talked to Mumbai Network Team and they said that they have all th records of my Internet Problem from 12th of October till date and still it is not resolved. Bill will generate on 27th of October, Since i am facing the problem from 12th of October.So Bill should be on Prorated basis. I will not pay the bill for whole month. Subscriber ID[protected] Complaint Number[protected],[protected] Name-Gaurav Jain Address-Dwarka, New Delhi, 110045 Contact-[protected] On Fri, Oct 25, 2013 at 1:00 PM, gaurav jain <[protected]@gmail.com> wrote: Hi Team, Just to inform you, Problem is still pending and i am facing the problem till now.27th is my Billing Cycle.Kindly prorate my Bill. It is almost more than 15 days (12th October-Till now), i am facing the problem.Nothing to say now. Below are my information: Subscriber ID[protected] Complaint Number[protected],[protected] Name-Gaurav Jain Address-Dwarka, New Delhi, 110045 Contact-[protected] On Wed, Oct 23, 2013 at 12:51 PM, gaurav jain <[protected]@gmail.com> wrote: Hi Bajirang, This problem of frequent disconnection, i am facing from 12 th of October, not from 22th of October (You can check your system).Then i again raised the same complaint to customer care on 19 th of October.And the Guy said, that my problem has been resolved of 12 th of october. I am surprised, like how can my problem is resloved, if i am still facing the same.Then i write and email on 22nd of October'2013. Yesterday i also checked my internet.But problem is still persisting.Also Why should i pay the bill from 12th of october and how that problem of 12th October is in resolved state.None of the engineer from Rreliance has contacted me.They haven't take any feedback fro me.So what basis my problem is in Resolved status. On 19th of October i raised the complained to nodal office of Reliance.They said to resolve the problem within 4 days. But i haven't got any call and today is 23.My all the office work has been hampered. Till date, my Internet hs same frequent disconnection problem due to some hardware issue in coaxial cable(Said by local engineer, when i called him) . This is really irresponsible and disgusting and fraud by Reliance. Below are my information: Subscriber ID[protected] Complaint Number[protected],[protected] Name-Gaurav Jain Address-Dwarka, New Delhi, 110045 Contact-[protected] On Wed, Oct 23, 2013 at 10:46 AM, [protected]@relianceada.com <[protected]@relianceada.com> wrote: Dear Mr. Jain, This is with reference to your e-mail dated October 22, 2013 for your Reliance Broadband Subscriber ID[protected], regarding connectivity issue The complaint is already registered vide Service Request ID[protected], which is in process and it will be resolved at the earliest. We have escalated the issue to our concerned team who will look into the matter and resolve it on priority. Be assured that we will do our best to assist you with your concern. We regret the inconvenience. Thank you for choosing Reliance. Regards, Bajirang Kadam Officer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone:[protected] from any phone (Toll free) or [protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to www.reliancebroadband.co.in and click on Utilities>> Quick Resolve to download You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: gaurav jain ([protected]@gmail.com) Date: Tuesday, October 22, 2013 03:54 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: Re: 'Reliance=[protected]' Re: Fraud from Reliance Till yet the problem is not resolved, and yesterday i got the call from mumbai office, promising me to resolve it by today.But nothing has been done. Below are my information: Subscriber ID[protected] Complaint Number[protected],[protected] Name-Gaurav Jain Address-Dwarka, New Delhi, 110045 Contact-[protected] On Tue, Oct 22, 2013 at 2:31 AM, [protected]@relianceada.com <[protected]@relianceada.com> wrote: Dear Mr. Jain, This is with reference to your e-mail dated October 21, 2013 for your Reliance Broadband Subscriber ID[protected], regarding connectivity issue. We regret for the unpleasant experience faced by you. The complaint about inability to use Internet service is already registered with Service Request ID[protected]On 21/10/2013 at 07:17:51 PM) and it will be resolved within 24 hours from the time complaint has been logged. Further, we have escalated your complaint to our concerned department, who will look into the matter and resolve it on priority. Be assured that we will do our best to assist you with your concern. We request you to reconsider your decision for service cancellation and give us an opportunity to resolve your issue. Thank you for choosing Reliance. Regards, Amol Gonbare Officer - Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us through any of the following means: Phone:[protected] from any phone (Toll free) or, [protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to www.reliancebroadband.co.in and click on Utilities>>Quick Resolve to download! You can book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp OR through IVR while calling at contact center. You can view your bills and make payments online through http://myservices.relianceada.com/launchAMSS.do for all RCOM services. Please register yourself on the portal. NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: gaurav jain ([protected]@gmail.com) Date: Monday, October 21, 2013 12:41 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Subject: Re: Fraud from Reliance Hi Team, Please look into the issue, there is some problem in coaxial cable from last two weeks.Engineer is saying that cable will be sent by company.I am wondering, that whether it take so long and result in frequent disconnenction and interpt the office work. Other users are also hampered by this problem.Kindly resolve it as sson as possible. Below are my information: Subscriber ID[protected] Complaint Number[protected],[protected] Name-Gaurav Jain Address-Dwarka, New Delhi, 110045 Contact-[protected] Regards, Gaurav Jain On Sun, Oct 20, 2013 at 3:27 PM, gaurav jain <[protected]@gmail.com> wrote: Hi Team, Due to Frequent disconnection problems and lot of mails to you Reliance team and again it is not sorted out.I have called the Customer Care on 12th of October for frequent disconnection in network but they haven't sorted out and closed the status. I am not sure how they can closed the status, since i havnt got any call from reliance, whether your problem is resolved or not.I have called the local engineer here and he is saying some problem in fibre cable, which he doesn't have I have already Applied for Airtel Broadband . Below are my information: Subscriber ID[protected] Complaint Number[protected],[protected] Name-Gaurav Jain Address-Dwarka, New Delhi, 110045 Contact-[protected] Regards, Gaurav Jain

I have purchased reliance 3g dongle from one of the distributor in kolkata just 2 months before.For last one month I see that performance speciallly in morning time below average.Most of the time i can see only 1/2 towers and very frequently upload/download speed becomes 0.0 kb and it last for more than 1 minute also.I have tried to reach customer care by 30333333 as per given in website but it says invalid number.I have tried to contact my distributor also but they are also not supporting me.Under this circumstances I don't find any other option apart from registering my complain in this website.Please find below details
Customer Name DHRITIMAN DEB
Current Outstanding 0.00
Last Bill Date 09/10/2013 00:00:00
Last Bill Amount 842.7
Last Payment 841.73
Last Payment Date 24/10/2013 10:42:15
Mode of Payment Debit Card
Next Bill Date 09/11/2013 00:00:00
Credit Limit 2500
Unbilled Amount 0
Regards
Dhritiman Deb
Mob:-[protected]

Dear Sir/Madam, I am AMIT KUMAR. I have lost my Samsung Galaxy POP Mobile having Reliance postpaid connection on 26.10.2013 at Paharganj, New Delhi (Near Railway Station). Could you please immediately block my Mobile no. [protected] tempoarliy to avoid misuse of the post paid SIM. Please update me once you will blocked it. Thanks Amit Kumar Mob: [protected]

Sir
I bought reliance netconnect plus data card from bangalore. Now i am residing in kerala. Few days before it stops working and shows error 951. I callled the cc toll free number and they told me that the connection is suspended due to insufficient id proof submission. I have submitted my photograph, my rent agreement, and my driving license copy at the time of purchasing. Kindly help me in solving this issue sir. my data card number :[protected]

Regards
ANOOP

This is to inform that reliance broadband internet is not giving me internet service after evening time. My reliance broadband internet connection is not working after 7:00 PM from the last one month and my internet automatically works at morning without any engineer visit. I have registered complaint about my problem to reliance communication customer care . Their senior technical lead member also call to me from Mumbai those name Mehboob and Chetan who assure me that your problem will resolve within 24 hours but till date, I have not get any permanent solution. They are wasting my money and time both. The complains IDs are[protected],[protected],[protected],[protected]. Please look into the matter and do the needful. From : Vishal Bhardwaj Phone : [protected] email : vishal.[protected]@yahoo.com

I recharged my reliance net connect + data card with the number [protected] on 29/9/13 for 800 rs. According to this plan I should get –the plan- but I was denied internet access after just ten days o[censored]sage. Then I called the customer care service many times and they again gave me access after 2 days. Then I was able to use the net for another 10 days but again they denied me access and when I contacted the customer care services they were not replying properly. The plan was for 30 days but they are denying me access after every 10 days after which I have to conduct multiple and lengthy conversations with the customer care executives only to get access for just 10 days after which they again denied me access. They offered me a plan and I subscribed the plan by paying 800 rs but I am not able to realize the benefits of that plan due to their faults and carelessness. This makes me to undergo lot of stress and fell that the corporation like Reliance can cheat the citizens without accountability. I request you to register a complaint and look into the matter as soon as possible. Thank you.

Hi, I am using reliance broadband.For the past few months i keep getting the error "DNS not responding". Its so annoying sometimes it will resolve after few mins and most of time its takes hours. I made a complaint abt that and the customer service person told me that he will let the technical team to look it. But until today it didnt get it fixed. It frustrate me at times as its not reliable at all and sometimes it get disconnected in the middle of transaction. i will be great if someone fix this as its driving me up the wall. Reliance ID:[protected]

i have been complaining for deactivation of a sms service of reliance gsm since last 4 mnths... and it automatically get renewed in 3 days...and an amount of rs. 11 is deducted in every 3 days...i have been complaing since last 3 mnths but no response from customer care services...and they treat us in a wrong way...and in between of a converstion the customer care executive disconnect the call...A SUM OF AMOUNT RS. 11 HAS BEEN DEDUCTING IN EVERY 3 DAYS...PLEASE LOOK IN THE MATTER AND RESOLVE THE PROBLEM...for mobile no. [protected]

Deducted balance Rs 30 were deducted from my main balance - [protected] on October 24/10/2013 AT 1:03 pm for vas subscription without my permission and the vas was not requested by me. kindly refund my balance soon, else i’ll be forced to report about the same.who gave them permission to activate such services which I didn’t subscribe for and deduct money from my account???? Its really very irritating.. Name :Jeyakumar My no : [protected]

I requested MNP from my reliance No. [protected] prepaid to Idea on[protected] and got unique porting number RX895529. But reliance don't want to approve my request, Before 6 Months also reliance rejected my request. and i call reliance customer care they are saying we didn't get your request. Please Help me and port my number reliance to Idea. Reliance is big time cheater. Ganpatlal Patidar [protected]@gmail.com

I am subscriber of Reliance, my number being [protected]. Reliance declared black out day on 14th. October, according to which no pack benefit is applicable for that particular day and all calls & sms are charged as per normal plan & accordingly I was charged on 14th. Now when the pack benefits are not applicable on the black out days, then how they can charge Pack rentals without providing the benefit of the same. Hence I claim for the Pack rental discount for the same. Not only for this month but for all the previous black out periods.

I have a reliance Gsm connection (delhi) no-[protected] on which i am charged rs. 26 every month from my main balance. Although i have made multiple attempts to deactivate it by sending DACT SMS1P TO 53739 or calling *333 or 30333333 or 198 my problem has not been resolved and every month rs. 26 gets deducted from my balance. Please deactivate it. I am highly dissatisfied with the kind of response i have received. Name-Nishant Agarwal No-[protected]

Dear All, I had given a request for bill plan change with 899 on 21.08. 2013 but again i was mail to you dated 02.09.2013 before bill cycle for cancellation of my request and Continue with simple 99 plan but your customer care not responding me and billing plan has been change with 899 in the month September 2013. and my request was fulfill in the month of October 2013. but concern is why i will pay according plan 899 for month of September whenever i don't want. so i requesting to you please look this matter carefully and generated a fresh bill as per my request bill plan with out late free than i am ready to pay otherwise i will never pay outstanding amount.

I had called to reliance customer care to active the 3G Plan and they sent the confirmation of 3G plan activation but when I came to know that Plan was actually not active and they charged 3G service without Plan which is actually higher rates than normal rates.They sent the over charged bill to us and financially harassing to me.I mailed to reliance customer care ID two times and said to revise the bill but no respond comes, also I called to customer care for this matter but they said there was technical problem that is why there was no response...pls Tell me what to do... Mohit Maheshwari

Dear Sir, This is Tejas Chhatriwala from Mumbai My Mobile number is [protected] This is in context to the complain regarding horrible service and mental harassment done by the Company Reliance Communications since the day I have shifted to the network. 3 months back I shifted to this network Reliance Communications and from the day one i started facing issues right from giving me wrong data and service plan to no network in many places specially walkeshwar area. I was given wrong data plan instead of 4 GB plan applied by me and was even charged for the 300 MB plan which was given by mistake, after utilizing my 300 mb plan my service stopped and was not working for 3-4 days even after several complains, Immediately after this problem got resolved they showed problems with my verification stating that no one is staying at the residence, but how is that possible as my family is staying there for more than 40 years. In the entire thing my phone was disconnected for more than 8 days. Luckily Few days went good but soon after 20 days I started getting ZERO network at my Nepean Sea Road house, I had to stay without any network for 4 days using another service and paying extra for that service. Thankfully My Service was active after few days with NO Compensation from Reliance Communications Immediately after this another problem started in a weeks time with Credit Limit stating my credit limit given by Reliance Communications was only 2200, Its surprising and foolish of any company who knows that the plan taken by the client is of high value and will receive 1500 bill on an average how can any company give a limit like this ???? Also My Previous Operator had given me a credit limit of 4000. Because of this my National Calling and Smses were barred. And Again in 2 days another problem arise, My house started showing ZERO Network Again Now I am tired of calling again and again to a company which is pathetic in terms of service I am surprised how can they Run a company like this which has problems in all the department, its nothing but cheating customers. I am Surprised that they have zero network is places like Walkeshwar and Neapen Sea Road, They have network issue all thought the City of Mumbai Right now I am at a stage where my outgoing is bared for NO REASON there is NO Network at my Residence and if you can Reliance Customer service they dont answer or give solution to this If all this is not solved, Ill be left with no other option but to register a Case against Reliance Communications. regards, Tejas Chhatriwala Mobile Number +91 [protected]

I am totally harrass from Reliance Communication poor service regarding internet Broadband. I am Pratap Chand my customer Id is[protected]. My internet is not working from last nine days from dated 15/09/2013 and i registered a complaint on customer care no.[protected] on 16/09/2013 my detail talk with your company tally callers, senior level and response as mention below:- Complaint date Timing Complaint ID Talk with Tally caller Name Statement given by tally caller Response from Reliance Team My Internet Result 16/09/2013 Around 8.10 P.M Not Given Abhey More Server is dead No Response Not working 16/09/2013 Around 8.10 P.M Not Given ([protected]) Srikant He said your net is working on today at 9.15 pm because there is power failure in server No Response Not working 16/09/2013 Around 10.00 P.M Not Given Sushant No positive response No Response Still not working 16/09/2013 Around 10.45 P.M [protected] Krishna Due to power failure No Response Still not working 17/09/2013 ---- [protected] [protected] ------- No Response Still not working 18/09/2013 ------- [protected] ------- [protected] No Response Still not working 19/09/2013 Around 10.00 P.M [protected] Kuldeep Yadav He said call is coming from our relation department at 12.00 am on 20/09/2013 But there is no call coming from your relation department Complaint is still pending Still not working 21/09/2013 Around 11.15 AM Not given Manjula (ADSL Department) She said all Punjab circle is down. Internet is working on 1.30 pm Still not working From my request with Manjula my talk with Imtiyaz Khan Senior Level. He given the statement that all Punjab circle is dead your internet is working on 1.30 PM, but result is that my internet is not working that day on 1.30 PM. After that my complaint no dated 16/09/2013 my complaint no[protected] is still pending. My internet is not working. I call again on 24/09/2013 Complaint date Timing Complaint ID Name of Tally caller Statement given by Response from your side Internet Result 24/09/2013 Around 6.34 Pm Not given Saiyad (technical department) Phone is on hold Not positive response Not working 24/09/2013 evening Not Given Salim(technical department) He said our side have no problem Not positive response Not working After the whole process I am totally harassed from Relaince team . I call to Appellate Authority on [protected] on dated24/09/2013 and again I call on helpline no [protected] that is mention below: 24/09/2013 Around 6.48 PM [protected] Srikant (technical Department) He said your problem is sort out in 24 hours Not Working After that the whole process again my internet is not working 08/10/2013 and I submit my complaint on reliance customer care my complete detail is mention below:- Complaint date Timing Complaint ID Name of Tally caller Statement given by After complaint Internet Result 08/10/2013 Around 8.30 pm [protected] Sandeep Your resolution after 24 hours Not working after 24 hours Again I call on reliance customer care and said my internet is not working he said your complaint is closed after resolution. You register a new complaint. Call on Timing Interaction ID Talk with Tally caller Name My Internet Result 10/10/2013 Around 8.10 P.M [protected] Baswarja (Technical Department) Still Not working Again I call on reliance customer care and I urge that kindly resolve my problem my internet is not working from 08/10/2013 he said your complaint is closed you are registered a new complaint. I said I already registered a complaint on dated 08/10/2013 i.e.[protected] he said your complaint is resolved and I urge if my complaint is resolved why my internet is not working I request to kindly my call is transfer with your seniors he said you ‘ok’ kindly hold please after 5 to 10 minutes he said sorry I cannot call with my seniors because my senior is on other call. He said I registered a new complaint. Call on Interaction ID Talk with Tally caller Name My Internet Result 13/10/2013 [protected] Vishnu Still Not working 14/10/2013 [protected] Vishnu Still Not working Again & Again I call on Appellate Authority of Reliance but the result is same. Call on Interaction ID Talk with Tally caller Name My Internet Result 14/10/2013 [protected] Krishna Still Not working [protected] Ujwala Still Not working From my side I am contact so many time through call and e-mail but result is pending and my internet is not working from 8/10/2013 till so far. After that Reliance company send a bill of amount Rs. 829/- through mail. I am totally mentally harass & there is no provision from customer side only fade up. Monthly bill (copy enclosed). In the last moment I contact with you. Kindly solve my problem strictly. I shall be very thankful to you. Reliance company is a very poor company I also watch CNBZ awaaz and notice that CNBZ peheredar is very effective and most powerful awareness programme. Thanks for encouraging me. From Sh. Pratap Chand Customer ID.[protected] # 993, Sector 25 Panchkula Mobile No. [protected], [protected] Mail [protected]@yahoo.com

I have leased out my land, situated at Nazareth, Tiruchendur Taluk, Tuticorin Dist, Tamil Nadu to Reliance Infocomm Ltd for putting up their tower on December 2004. I was receiving the lease amount as per their agreement regularly by 1st week of every month. Now it is getting delay. Last month I received the same only on 18th by getting the credit into my Bank, Axis Bank, Tirunelvelli. This month, now 22 days have been lapsed. I have not received this so far. Whether I will receive the same or not. This is required for my family maintenance.

Hello, I was using 2 reliance data cards 3 months ago with advance rental plans. However, once 3 month's time period was completed I was looking for a better plan and suddenly a guy called Arun Pandey approached me who works for Reliance communication, commerce house, Prahlad nagar Garden, Ahmedabad. According to him 3 month's time period was over and he suggested to go for 2 new dongles because Reliance was going to charge me heavy amount on monthly basis (Basically prepaid account was about to be converted to a postpaid one). This guys convinced me to go for new dongles and he was very smart enough to give promises. I issued 2 cheques of amount Rs. 1349 each and waited for him to send me dongles. Days had passed on and I kept on calling him but he never used to pick up my calls. Suddenly after 15 days he picked up my call and issued a dongle number "[protected]". I tried to work out with this dongle but it was not working at all. However, my billing cycle was active and money meter was running all the time. I called him so many times but he never replied me back. After 15 days more which is total 1 month he came to me and issued 2 new dongles. 1. Dongle number [protected]. 2. Dongle number [protected]. Both were supposed to be working on advance rental for 3 months and I had already paid in advance to Reliance. However, dongle number [protected] doesn't have any details of advance rental and this guy had converted this to post paid connection with monthly charges of Rs. 750 or something. Second dongle [protected] is working properly with advance rental and I do not have any issue with it. My problem here is that I had already paid him advance cheques for 2 dongles and in return all I had was nothing but I had to pay for postpaid connection. Every month I am getting bills of Rs. 750 and for another dongle [protected], which was not working at all has a bill of Rs. 578 and I have a legal notice from Reliance now. I tried to call this guy so many times but he never picked up my phone. One day I called him from unknown numbers and he picked up my phone. However, his answers were very abusing. He said he will not pay for anything and I will have to pay Rs. 1450 or something for a dongle to work on 3 month's advance rental now. I tried to convince him but he threatened me with lot of abusive words. I would request you to kindly consider my case and get me my money back. I have enough evidence with phone call conversation recordings to show you guys. Person who contacted me for Reliance is "Arun Pandey" and his number is [protected]. My personal number is [protected]. Please review my case and I am hoping for true justice. Thanking you in advance, Vivek Chauhan