| Address: | Karimnagar, Andhra Pradesh |
Dear sir,
I ,M.Rajesh, have been using reliance net connect plus broad band (No [protected]) connection in post paid plan. In the month of august 2012 I have made a request for termination of my connection in reliance web world , Karimnagar. And I stopped using the service thinking that it would be disconnected.
But instead of disconnecting what they did is they generated bills of august 2012 and september 2012. I have several times reminded them of my several requests for disconnection which they continuously neglected, orally saying that it would be disconnected.
But in the month of October 2012, I got a call from Delhi consumer court stating that a complaint has been lodged against me for cheating, i.e, non payment of bills for 2 months. Immediately I paid the said amount Rs. 1760/- in the nearby store making the outsatnding bill Rs. 0/-.
Immediately I went to the reliance web world in Karimnagar and asked them for my disconnection. After all I would not continue since i was accused in the consumer forum. Then they orally promised that since it has moved to consumer court, the connection would be immediately terminated since the connection was in suspension status and the outstanding bill was Rs.0/-.
But again now in the month of December 2012 I was given the bill for November 2012 stating that the connection would be disconnected only when I pay the new outstanding bill of Rs. 1034/-.Regarding the disconnection I have spoken to the Reliance regional distributor of Warangal who completely ignores my calls and makes false promises of raising a request of disconnection from his end and waiver of the outstanding bill amount. I have been calling them since October 2012. But they are not responding to my request.
I woluld request you to kindly take up this complaint and take action against them. Was this information helpful? | 
Reliance — ignorance of complaint
My name is Bilal Hussain khan ,i purchase a reliance prepaid gsm sin on 30th of Sept 2011 costing rs.10 and on the same date i got a recharge of rs.39 on that Sim with #[protected] from Jaipur rajasthan.when i tried to send an sms i found that my msgs are blocked so i registered a complaint on 4th of oct2011 numbering[protected] and the customer service exec. assured me that my problem will be solved within 3 business days (72 hours),but it hasnt been solved as yet.again i called cust care regarding the status of my complaint...again they ensured that the problem will se solved in 24 hrs.and they issued me a new compliant# [protected].today also i called up and they kept me on hold for 15 mints and after that they said it will again take 72 hrs to solve your problem.....so tell me what the hell u people want from customers...on one hand u proved to be a efficient service provider and on other side u people are making the fool out o[censored]s.....if this is so ...i wont suggest anyone to opt for reliance....and pls do take action on my complaint i[censored] people have shame....!!!