[Resolved]  Reliance Data Card — Data card not working

Dear Sir/Madam,

This is for your information that Reliance Data Card number [protected] is not working since the day it was taken. Several times contact has been made with Reliance Customer Care Executive told that as per their system number is working. Whether number being used or not can easly identified from Reliance IT system.

Now we want to surrender number but Reliance says to deposit amount of Rs.1400/- as full and final settlement which is not acceptable by us. Product is not giving satisfactory result even after making timely payment to Reliance is clear example of molest, despite of requesting for surrender the connection imposing unjustified amount cause mental depression.

You are humble requested kindly to look into the matter and resolve the matter as soon as possbile with compensatory verdict in consumer favor.

Arvind Rawat
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
7 Comments

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i have deposit money 1050 but my datacard not working my card no is [protected]
The Reliance Data Card is not working completely even the Reliance net workconnection is not visible in the computer.

Kindly give me a solution for this problem.
The Reliance Data Card is not working completely even the Reliance net workconnection is not visible in the computer.

Kindly give me a solution for this problem.
I had applied for Reliance data card via net on Nov17 for which I never received a return email or call regardig the receipt of the payment or when will the data card be sent to me. After 1 week I get a call from one of the representative Mr Sandeep Tripaty reg my data card which was delivered on Nov 25th without the phone no and pin when contacted he said to talk to Mr Paras regarding avtivation of the card and they have my phone no & pin and will do the needful on Nov 27th I tried to install with the help of instruction provided by Paras. The data card was helpful only for installation I was unable to connect to the net and the data card just went off. When complained Paras said Sandeep T will collect it and give it to the service center as there may be minor problem in the data card and the same will be repaired or replaced.

He took my data card on Nov 30th and by this time the status shows that my account is active where in I have not yet used my account. I was assured that I will get get the data card within 2 days but till date I have not received every time I have to call up Mr Sandeep or Paras to check the status secondly there is ignorance of my calls and the way they speak it makes you feel that we never told you to purchase the card since you have purchased its not our headache. I have once been advised to go to the service center get the status.

I have been following up with the call center whose service is worst luckily I got the complaint department no[protected] this number is either switched off or engaged one has to keep on trying. On this number I spoke to a officer Mr Abhay Kamble and logged a complain[protected] who took this matter little seriously but no success.

Can Any one at Reliance take serious action on this matter??????
abcd
Dear Sir,

I have a connection [protected] with Post paid with DATA Card till date no pending any amount
When I am conncecting my Card with my Lap Top a massage in the screen
(691 : Access was denied because the username and/or password was invalid on the domain.)

Please sort the problem and call me urgent

Regards

Sunil Jatwan
[protected]
My Reliance Data card # [protected] is not working.

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