Reliance Data Card — Faulty Datacard No change or refund and harrasement by Reliance

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi

I am very upset with Reliance communications. I bought a Data card from reliance which for no reason stopped working after a while. I went to the retail outlet from where i got it and they refused to even talk to me, finally someone from reliance came(who seemed like a senior) and told me that my data card was bad and i had to get a new one. i told them that it was in warantty period and that i want a new one or a refund.

they said that reliance never took back any defective goods once sold. There was another lady who also came in with a phone she got from reliance and which also stopped working after a while - and they refused to alter that as well.

Whereas in case of Tata Indicom, used by friend, had a same problem and the same was easily replaced.

reliance seems to be doing a grand money making game by selling low quality products to its consumers and forcing them to buy dongles again and again.

My friends told me to file a consumer complaint but the tiring job of going from court to court held me from doing so; i however, disconnected the service.

Now I have a major concern as men from Reliance Communications have started calling me time and again and demanding money from me.

Reliance I did a mistake of a lifetime of buying a faulty datacard from you and rather than getting it replaced I am getting harrased by gong man every now and then.

Please help and tell me what to do.