[Resolved]  Reliance Netconnect Broadband — Wrongly billed Rs12000 for 4 days usage

The samething happened with me.
I took new coneecttion from Reliance. From 22-May-09 morning onward it was stop working due to high usage. On 23-May-09, I went to Reliance Web World and I came to know that I have to pay Rs. 5637 (approx). I asked the Reliance executive how much I have to pay so that my data card will start working. He suggested me to pay Rs. 3737, I paid that amount and expecting the service will get resume.

On 23-May-09 service was not get active and on 24-May-09, I again spoke to customer care and I was shocked to know that I had to pay Rs. 10, 523 I have to pay more. They told me that my bill was generated on 22-May-09, below are the my queries:

Why the customer care didn’t inform me on 23-May-09, when I went there to make payment?
How this much o[censored]sage went up?
Since my credit limit was up to Rs.1900, then how this much of amount goes up?
Why my connection didn’t get stop when I crossed the credit limit.
In cell phone if my usage is high I am getting the information, or service is getting stop, then why it didn’t with this connection?
How the unbilled usage got changed from 23-May-09 to 24-May-09.

ya bro i agree with you face same problm...got bill for rs Rs761 fpr 10dayz n netx mont 1020...very bad cust care...

i am using broadband+ high speed data card 10GB night plan, when i got my bill i was shocked that they have charged me for the day usages, when i check the information on net, (wireless data usages) the data was not showing that i have used the net in day time.

Very true they system sucks and which can be proven with the wireless data usage..
But still they are not accepting their fault in system..

This was resolved after I contacted reliance. They waived off the whole amount and did not charge anything for the usage.