Reliance Netconnect Broadband + — Poor Customer Support

Reliance Netconnect Data Card customer care. Actually, they "do not care".
First, they said the only cost is for the device i.e, 3500 Rs. Two days later they said for bachelors it costs 5000 Rs (1500 fine for being a bachelor), also stated that it is only for bachelors in Bangalore & so they did not put it up in their website. If it was different for Bangalore it should have a different website right, but no it does'nt ?
Secondly, they claimed the activation will be done within 24 to 48 hrs. But even after 72 hrs their systems do not have the device number. Funny, all these days I was thinking reliance was a big company.
Such a troubled starting... dont know how far this is gonna go.