Reliance Prepaid Mobile — recharge

Pushyaraj

from Noida, Uttar Pradesh

Address:

Dakshina Kannada, Karnataka

Hi,

I recharged my mobile [protected] through online(rechargeitnow.com) on 24th Jan 2012, night 10.30, for 210 Rs. However, no talktime was added to my mobile number. When I called up the customer care, they said that there is no denomination of 210 Rs and that 210 Rs is totally gone. If there is no such denomination, why they deduct this amount. They should have blocked this from happening. Please help me to get my money back.

Regards,
Raj

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Comments

Amit Khurana

from Chennai, Tamil Nadu

Reliance — Prepaid Mobile recharge

Hello Mam/ Sir,
This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on Dec 14, 2009 of 220.00 Rs. through ICICI bank onlime payment But till now netiher the recharge is done nor I received any message. Here is the Payment details:

Payment details for Payment Id [protected]

Payee Name : PREPAID MOBILE RECHARGE

Address:EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051

Consumer Details[protected]

Kindly do the needful at the earliest....

Thanks in advance

Regards
Amit Khurana

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Amit,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.