[Resolved]  Reliance Retail — not responding to complaints

i had purchased an AC from reliance mart located on sg highway ahmedabad. the product brand is HITACHI and it is not working since last 4 days so i contacted in complaint department on the number [protected], the person to whom i talked is purvi she told me that she will send the person but he didnt come, a person came on next day night 9 pm and he said there is gas leakage and my the AC has to be taken to the service center and he went away

he promised me that he will contact me in the very next morning but i didnt receive any call from any one
i contacted in evening and asked to purvi that i want to talk to some responsable guy who can solve my complain but she said i dont have Authority.
then she passed the phone to mayank but that fellow was so rude and said nothing and cut the phone when i got angry on him.
then i again called him but he doesnt pick the phone and said do whatever you want to do.

still my ac is not working and no body bothered about it