[Resolved]  Reliance(RIM) — activate night pack but deducted my main balance

Reliance(RIM) — poor service and misbehaviour

Dear Sir,
I am a customer since November`07 .There was some problem with the documents and I submitted all my documents completely to the WEBWORLD of Reliance at Haldia on 2/2/08.

But utterly to my surprise the person concerned with the phone number [protected] was misbehaving with me while answering to my queries. Also first time he refused to provide me with any service regarding this.

Although I have got the connection back after a long spell of time, I would like to draw your attention regarding the misbehavior of the person concerned (with phone no.[protected]) as the goodwill of a brand like RIM is hampered by it.

Hence I request you to kindly look after the matter and take necessary action against the person concerned. I also intend to write this issue in The Statesman grievance column. This is for your information and consideration.

Thanking You,
Sumana Mondal
Lecturer of CS&I
Haldia Institute of Technology

RIM — Unknown Deduction

We are fed with this type of deduction, which is neither intimated nor informed through SMS. Where as a number of SMS comes for the things for which RIM charges @ Rs6/Min.

If possible let us know the details of deduction for other than dialed calls.

The RIM No is [protected]

Thank you

RIM — amount deducted

sir ,my 30 rs balance have been deducted for the service which i have not subscribed.this kind of deduction has been done four(two times for fun pack and twice for mantra pack).earlier i have not complained ,but now this is enough.please return the amount deducted.i will be thnkful to you and to your service.
thanks with regards.
ashutosh kumar

RIM — reactivate number

[protected] mobile numbers dues clear. i want this number to prepaid scheme.pls contact me

dear sir i want to my mobile call deatail my mobile no is [protected]

RIM — Amount deducted from my balance

I had recharged my mobile balance by rupees twenty (Rs. 20.00)dt. 23/09/2010 time 9.15 PM.
But the day after tommorro when I checked my balance I have noticed that I am in debit balance
When I talked with customer care they told your balance is deducted due to Joke service activation
which is totally false. My Mobile No is [protected].
I am very poor, I hope you will take necessary action earliest.

I recharge my cell [protected] with 100 Rs and i reieved a call from the company regarding the particular service but i refused for the service. Even then they activate the service on my no. When i tried to know it from the customer care but they dont give a satisfactorily explanation. However when the executive refer the call to his senior Named Rahul Srivastav beside giving the explanation regarding the problem he talked in a rubbish manner and try abushing and he cut the call. So i find it very humilating and unresponsible behavior of your person. So i expect an action for the same.

i am agree

Its very usual response from RIM customer service, they dont have manner to talk or they might be instructed by their supervisors that no way agree with customer remarks and keep uttering the same record "system showing you activated so you must have activated the service i[censored] want u can deactivate" they will irritate you with their rude reply.RIM is looking for generating revenue by charging customers falsely using these tricks! Shame

Reliance (RIM) — deduction

sir,
i am customer of rim my no is [protected]. my balance always deducted and customer care also not take my complain. so give me relief as soon as possible.
Arun Kumar Singh

my complain status ...

RIM — no service from last night

no service from last night only showing tower but unable to make a call.this type of fault doesnot suits such reputed company.on the eve of new year i am unable to make and recieve a call.

same happen with me.

Dear Sir/Mam,

I regret to complaint that my mob no [protected] is temporarily out of service from last 2days back, but I don't know what is the reason. I need your help to continue my SIM that what I have to do ?

RIM — amount deducted

Sir,
Mere prepaid mob no. [protected] se unnecessary amount deduct kar liya ja raha hai.
Jiske karan mujhe asuvidha ho rahi hai, or mai company change karne par majboor ho raha hun.
So, pls give me solution our problem.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

sir this is 3rd time and 198 service is blocked in my no.

why blocked 198 service in my no.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care