Religare - One Touch Solutions — Fraudulent activity

Dear Concern,
I would like to express great regret on a bad customer services I experienced in your company.
On Nov 12th, 2010, I have bought two holiday packages no.[protected] and[protected].
I want to redeem these packages and trying to reach you on the number provided[protected] since Febraruary.
The lines are busy and I am unable to contact you since three months.
This was my biggest disappointment and I would request your personal assistance to create a resolution on top of the problem.
I have enclosed copies of receipts of evidence of your proof of purchase.
I would be grateful if you can immediately contact me for the redemption of the holiday vouchers or return my payment against the holiday vouchers