[Resolved]  RMP Infotec Pvt. Ltd. — Non delivery of the product

Dear Sir/Mam,

I had joined the Network marketing co. named RMP Infotec on 24 Dec.,2007 with three id's through Mr.L.N.Jakhar, who is one of the chain member of the company. For last two years he is giving just the excuses not the product.

When I complaint about him to the customer care of the company, instead of taking an appropriate action against Mr.L.N.Jakhar, they are blaming me for the delay.

Kindly, help me out for getting me the product, and taking appropriate action against the person and the company.

Thanking you,

Vijayshree Tibrewal
([protected])
c/o Gitanjali Medicos,
Modi Road,
Jhunjhunu, Rajasthan,
India. Pin-333001



The details of the mail are as follows:-

Dear Customer,
Good Day to you...
With reference to your below email, please note that the Track ID RMPRSMODIPARIVAAR241207 has been activated with Product RMPOpenMicrowaveOven+SuitLength and accordingly the Product was delivered as per the despatch details given below:-

Product Details
SlNo Product Name Qty Delivered On DeliveredThru DeliveredBy DocketNo Remarks Branch
1 Induction Cooker (Open MicroWave Oven) 1 01/11/2008 CONSIGNEE OFFICE JAIPUR s_sharma1 0 BY HAND MR. L.N JAKHAR JI MO.NO:-[protected] Royal International - Jaipur
2 Premium Suit Length (Cut Length 3.25M) 1 01/11/2008 CONSIGNEE OFFICE JAIPUR s_sharma1 0 BY HAND MR. L.N JAKHAR JI MO.NO:-[protected] Royal International
The Product were delivered on 01/11/2008 and after such a long time you are making the complaint that the Product has not reached to you. The selected Product is Microwave owen and it can not be changed to other products after activation of Track ID.

On Wed, Jan 27, 2010 at 9:42 PM, vijayshree modi <[protected]@yahoo.co.in> wrote:

Dear Sir,
Thank you for your concern.
The three id's are as below:-

RMPRSMODIPARIVAAR241207, RMPBORNTOFIGHT241207, RMPMODIRISINGSTAR241207
I got two products which are slim pair watches. But the third (open micro wave oven) was changed by me to slim pair watch. And yet I haven't received the difference money of the changed product and third product also.
Kindly, do the needful as soon as possible.
Vijayshree

--- On Wed, 27/1/10, Customer Care RMP <[protected]@rmpinfotec.biz> wrote:

From: Customer Care RMP <[protected]@rmpinfotec.biz>
Subject: Re: complaint against Mr.L.N.Jakhar
To: "vijayshree modi" <[protected]@yahoo.co.in>
Cc: [protected]@rmpadmin.com
Date: Wednesday, 27 January, 2010, 10:09 AM


Dear Customer,
Good Day to you...
With reference to your below email, please provide us your Track ID against which you have not received the Products, for further information.

On Tue, Jan 26, 2010 at 12:43 PM, vijayshree modi <[protected]@yahoo.co.in> wrote:
Dear Sir,
This is to inform you that I joined your company RMP Infotec. 2 years back on 24/12/2007, with three id's, and still I havn't received my third product.
I joined through Mr.L.N.Jakhar, my third product is with him and after reminding him many times still he is ignoring me with excuses.
Now, I am totally frustrated and I want my product and the difference money with interest and appropriate compensation, or else I have no option left other then consumer court.
Hoping to get this matter solved within 2 days and taking proper action against Mr.L.N.Jakhar. I hope I would not be forced to go to the Consumer Court.
Vijayshree
([protected])
Gitanjali Medicos,
Modi Road, Jhunjhunu,
Rajasthan, India.
Pin-333001