| Address: Pune, Maharashtra |
Respected SIr/Madam,
I Saurabh Ravindra Patil have applied for car loan of Rs 4.5L from saraswat coperative bank form karve nagar branch on around 25th december 2011..Initially I have enquired from Ganesh Nagar branch,Hinjewadi branch,call center and all and confirmed that there was no pre-payment penanlty charges . I was told that there would not be any pre payment penalty charges and ROI will be 11.25/11.5 for 3/5 years. My main aim was no pre-payment penalty charges so I apted for this bank for car loan. To my utter surprise in my sanction letter [after long run for disbursement of loan] it was mentioned 0.5% as pre-payment penanlty charges which when I enquired back ,they said that from earlier we have same scheme. So I was cheated in this case . I have raised complain to mumbai branch and they are in talk with their concerned mgmt but there is no response.
I have to complain against this branch against fraud case with the customer of giving wrong information and changing the rates at run time.
As aproof I have the email from the customer care which clearely specifies that there is no pre-payment penanlty charges[As attached]. Was this information helpful? | 
Saraswat Bank — Loan payment
My father was took loan and non repayment after death, bank is informing 2years after his death. The main point now my brother make the payment to bank but bank give legal notice before meeting him out the out of settlement. please help us.