[Resolved]  SBM — CASH NOT DISPENSED BUT ACCOUNT DEBITED IN ATM

I am having a n Savings account([protected]) in State Bank of Mysore, Siddhartha Nagar Branch.

On 11th August 2009 i tried withdrawing Rs.5000 from ATM but i got an error message "TRANSACTION COULD NOT BE COMPLETED", As i required money urgently I tried in IDBI ATM, AXIS BANK ATM and CANARA BANK ATM But i could not withdraw any amount from ATM.

After that when i checked my account online a total of Rs.23500/- has been deducted from that transaction and Rs.18500/- has been credited back to my account next day. and one transaction of Rs.5000 has not been credited.

I complained to the branch on 12th August, But the manager says that it may take 45 days to credit the amount back to my account. This is the second time i am facing this same problem earlier it was credited to my account after a month.

I really dont know why this happens, The Concerned authorities should take necessary actions so that these kind of problems wont repeat.


With regards
Gopal raje Urs
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Aug 14, 2020
Complaint marked as Resolved 
 
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