Seagate — Not received HDD

B

Bakul Mehta

from Alampur, Telangana

May 17, 2010

Address: Ahmedabad, Gujarat

I had given my 400 GB HDD for replacement to Accel Frontline service Ltd on[protected] vide call ID SGTAHM[protected]DW. They give me SMS that your HDD will be replaced within 5/7 days. Already more than 21 days passed away but till today I had not received any reply from them.
Today I had phoned there & contacted Miss Rimple & Miss Monica asking the status of my HDD but they replied me very badly. I had also asked tall free no of seagate & they gave me no as[protected]. I had tried that no from my landline aswell as mobile phone but I can not contact seagate. Then again I call them for giving me correct no but they replied that this is the toll free no of seagate, we dont have any another no & behaviour of both ladies is very bad on phone. How bad & careless answer. I request you to take concern action against them.
Also send my replaced HDD at an earliest please.

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R

randeep rai

from Lachhmangarh Sikar, Rajasthan

Aug 6, 2009

harddisk — no receive

sir my harddisk despatch date is 26-07-09 docket no.[protected] plz verify wher is my harddisk

thanking you

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L

Lifeforce

from Mumbai, Maharashtra

Dec 15, 2012

I had given my 500 GB HDD for replacement to Accel Frontline service Ltd. vide call ID SGTBFB[protected]DW. They give me SMS that your HDD will be replaced within 5/7 days. Already more than a month passed away but till today I had not received the same. When I check the status of dispatch from Customer care of Accel care centre they gave me docket no of courier (first flight) and when I check the online status it is showing that it is under transit from 21st november and 23rd November held by octroi till date.
No one giving proper reply on the dispatch of the harddisk

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