[Resolved]  Sector - 11, Pocket - 2, DDA Colony — DDA WATER SUPPLY

I am residing at the Pocket-2 (DDA SFS), Sector-11, Dwarka, New Delhi-75 for the last 5 years. When, I shifted to the above address, I was getting proper water supply to my house from DDA. Out of 198 Flats only 30 flats were occupied during that time. Now, around 150 flats are occupied with family members. The part of the society is not getting a drop of water both the time (evening and morning). The reason is that the DDA POCKET-2 and POCKET-2 are adjacent to each other but both the pocket is not having its own water reservoir (Tank).

Both the pocket have to depend on the water from the tank of Pocket-2, Sector-19 (more than 700 DDA Flats). Since, my house is located at the end of the pipe line, I could receive a drop of water from DDA regularly.

All residents have connected their booster Pumps directly to the DDA main pipe line and each residents have installed 500 to 1000 ltr. Storage Tank on the ground floor other than DDA’s storage tank which is installed on the top of the building.

Around 50% of residents are not getting proper supply and 40% are not at all getting water supply from DDA due to the following reasons.

1. There is no separate water reservoir for the pocket-2 and 3 of Sector-11, Dwarka ( Total Flats = 396).
2. Since, the water is coming from another sector (Sector-19), the flow of water is getting slow due to long route and leakage in the pipe line.
3. All residents are connected their booster pumps (1 to 2 HP Motors) directly to the DDA’s main pipe lines.
4. Most of the residents do not switch of their motors even after overflow of water from their tanks. (wastage of water)
5. There is no alarm or over head balls to stop the water once the tank is filled.

In view of the above, I request you to kindly advise me where to approach and whom to contact for the same. I will be grateful to you, if you forward this mail to the concerned authority/agencies for the necessary action at earliest.

V.V. Moorthy
Flat No. 188
Pocket-2, Sector-11
Dwarka
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Development Authority [DDA]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1830
    Pending
    0
    Resolved
    389
    Delhi Development Authority [DDA] Phone
    +91 11 2469 0431
    +91 11 2337 9042
    Delhi Development Authority [DDA] Address
    Sector 14, Rohini, New Delhi, Delhi, India - 110085
    View all Delhi Development Authority [DDA] contact information