[Resolved]  Shraddhaskyshop — not satisfied with the products and now no one is helping me.

i had requested for Magic Chopper from Shraddhaskyshop, but from the customer care of Shraddhaskyshop one executive had guided me for Kitchen King and told that with this i can get magic chopper absolutely free and it will cost to you just rs. 3000 and same i got the delivery on 19th May, 2009. but after using magic chopper just for thrice or fourth time it got broken from the middle. Than when i called at customer care for the replacement or return of the product they said now it wont be done specially for the magic chopper as it was free with kitchen king.then i said that kitchen king is not of my use so i dont want to stay with it i want to return it then customer care people said it wont be done and for the same we can arrange a call back for you. now from last 10 days i am trying to logge a complaint regarding the same but every time at the customer care of shraddhaskyshop i was committed for the call back from the senior but till date i have not received any call from anyone regarding the same. or when i asked at the customer care for any number regarding the complaint officer then nobody was ready to tell me even that. so i would like you to please look into this matter.

even the website of shraddhaskyshop is not useful for customer to provide services.

i shall be very thankful to you.

reagrds
Nidhi Jindal
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Shraddhaskyshop — Worst sellers

Hi,

I ordered for a product with shraddha skyshop which is a very new online seller. I order it before an month. Nobody calls n enquire if i have got the product. Even if you chase to get the status they say it is sent n will reach soon. But the sellers are big frauds and fake. Still i havent got the product. The guys there openly say they use very cheap couriers . The product will come only with damages. And you cant ask them as well. For delivery they take soooo long time. They ll obviously not bother about the support service. Please dont go for it. They are big cheats.
To,

The Manager
Shraddha sky shop pvt ltd
Sub:- Magic Choper is faild & Kitchen King is not work



Dear sir,

It is regretted that after many telephonic contact there is no positive response to attend the troubleshooting of your most advertised “Kitchen King “ telephonic call to your call center ther is no any possive response and the product is worthless for us. The main fault which I observed is that the heating coil has punchured and the electric circuit has disconnected that’s why the pan is not working.The Heating coil and pan is attached with each other there fore is may be no option except replacement as per my opinion.For your knowledge I am enclosing the photo of the problem.
Therefore it is requested you to replace /repair the product immediately so that we can use your product and show another person about sale and service of Shraddha sky shop.


Sincerely your’s

Gajendra Singh
B/H 56/16
D.I.A.T. Girinagar. Near Khadak Wasla
PUNE-411025
Mobile No :- [protected]

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