Shriram Chits — misselling

I had a 2 chits account with shriram chits numbered S3100133/4 since September 2010,after paying 2 installments for both the accounts I have decided to participate in the draw which the company refused saying that there should at-least be 2 sureties for doing so, which was not informed to as during the time of taking the chits, that was a surprise for me and also the manager of the purasavakkam branch Mr sudharshan and the assistant manager Mr Ranganathan adviced me to cancel both the chit account, which i agreed but at the same time he wish to charge 2% as a pre-closure on the total amount of 2lakhs, so far I have paid 6870rs for each account, from the total 13740 he which to charge 4000rs totally in different name which is unjustified, please consider this complaint help us getting the timely resolution
contact number of the official whom we dealt with
Mr Sudersan - branch manager[protected]
senior manager - [protected]


thanks and regards
R Arokiya thavamani