[Resolved]  Shriram Chits — Arrogant Marketing executive with full of cheating

Address: Kolar, Karnataka

Hello,

My self nagi Reddy, i run an pharma in kolar from past 15 years, moreover im an existing customer for shriram Transport fin corp, i have taken many vehicles loan facilities with STFC & completed.
Recently i have taken an safari Vx 2.2 dicor Vtt vehicle & one o[censored]r executive Mr.Manjunath approached me for used car loan & collected my 3 years IT returns, 6 months bank statement, cheques & KYC doc's two months back, after 20 days i got a call that your loan has been approved & hence forth pls hypoticate vehicle to sriram fin & pls change the insurance also with Hypotication, so Mr. manjunath has given relevant documents for hypotication & same has been done & collected by mr.manjunath.
I am getting very least response from any of the person I am contacting including Mr.manjunath. manjunath Disconnects my call & says not to disturb him. Please let me know who a customer should contact other than sales person. Is this the way to treat customer. Finally i traced his house & asked him for an explanation he said he had a problem with his manager, some cheating has happened so he was in police station & all the ,.
finally ne said every thing is through with in 2 days your DD will be released, same thing contiues for two weeks stating that your payment has been couriered it will reach today.
I am fed up & decided to meet the concerned baranch manager.
surprisingly i came to know that your loan process has been stopped due to mr manjunath problem with the company, & all your documents will be returned with in 2 days with form 35 for HP cancellation.
I was not expecting such kind of answer from your branch manager mr. Prasad.BN, how arrogantly these people can sue us for your m,anagement mistake, why the hell end customer should suffer for your companies problem, If this was the situation they could have said earlier i could have better ways.

Requesting pls dont play with this kind of customer, better way is begging..

Pls dont allow such kind of Executives who spoil the companies image.

Requesting the customer care with proper explaination for returning back of my loan proposal & who will bear the charges for all th circus happened in my RC Book.
Still i have not got any call from any of your management ppl even after complianing. pls resolve this issue orlese i want take help of media for solving this issue.

Waiting for your early reply.

Thanks & Regds

Nagi Reddy
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