RESPECTED SIR,
WE PURCHASED FLOORING TILES FROM SOMANY TILES CO. AND USED THE TILES IN OUR RESTAURANT RUN BY MY FATHER. BUT THE TILES TURNED OUT TO BE DEFECTIVE AS THEY STARTED TO RETAIN DIRT AND LOOKED VERY DIRTY. WE LODGED A COMPLAINT IN CONSUMER FORUM (DISTRICT) BUT THE CASE WAS DISMISSED AS THE COURT DECLAIRED THAT WE ARE NOT CONSUMERS. NOW WE HAVE PUT THE CASE IN STATE COMISSION (CHANDIGARH) AND THE NEXT HEARING IS ON 15 TH MARCH 2010.
KINDLY EXPLAIN IF MY FATHER IS A 'CONSUMER' AND ANY DOCUMENTS TO SUPPORT IT AS THE NEXT HEARING IS COMING NEAR.
I LL BE REALLY THANKFUL TO YOU.
DR. PUNEET PAUL
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