[Resolved]  Sony Ericsson Xperia X1 — Faulty phone

Dear Manish,
I absolutely agree with you. I bought the X1 on 30th december and the battery just drains off within 4-5 hours even in standby mode and there is this humming sound whenever i use the landline even when the X1 is in standby mode. Sony ericsson replaced the handset with a lot of hassles and now the new one given has the same problem. so my advice is DONT buy the Xperia X1

I totally agree that one should reconsider their option to buy this Song Errisson X1 Xperia phone. I used only 4 months and now that I have sent in for warranty repair, I was told that the on/off button is physically damaged and there is no warranty for it and i have to pay almost S$200 for it!

Not only is the phone bad, their service is also bad. I have written to them to reconsider granting me the warranty as i only used the phone for 4 months, til now, after 2 weeks still no reply. Really disappointing - never had any bad experiences with other phones my whole family had before. Worse still, this is the most expensive we own next to an O2 my husband had. Real frustrating!

Hello All. I also wish to express my displeasure in my purchase of Xperia. Only within two days o[censored]se the handset started to heat up and the battery drained quickly. The set became so hot that i am not able to keep it in my pocket.
This was escalated to the customer care. They directed me to Accel Frontline, cunningham road, bangalore. First they promised that if the problem was real they would replace the handset. They did a software updation. The heating persisted. But they now refuse to replace the handset. Instead they would replace the RF board.
This is ridiculous. Imagine a twenty four thousand of sony ericsson make requiring rework within a few days of purchase. Sony warranty says that a you will get a replacement if the set is faulty. Believe it is the most impossible thing to get a replacement from sony. They invariably mean to say you will have to be content with the crap you have bought.
My advice to fellow citizens it that please dont make this mistake and buy a SONY ERICSSON XPERIA HANDSET. Go for some other good brand

hi all x1 users
i have bought x1 just 2 week ago and get cracked on battry compatment next day of purchase . they refuse to acept it. all over world x1 sets are still craking after one year of launch. check ur x1 for crack..also go to google search and type there "xperia x1 crack" u will found horrible result..
what we shoud do against sony ericssion to stop selling defctive set in our market? we have to think and should must be do...enzoy the ne xperiense:(

SONY Xperia sucks
The battery timing sucks
The set heats up incredibly, suck suck
Cracks appear near camera, battery compartment, sucks again
Bluetooth and wifi out for no reason
spot on lcd appeared out of nowhere
what &$^$&* this cell phone is

all these problems in just a few months
NEVER BUY IT, i[censored] hate ur money go do it,
WELL QUALIFIED FOR THE WORST PHONE OF THE YEAR

jyounas

Sony Ericsson X1 — Poor customer service

When my Sony Ericsson mobile phone developed a minor complaint, I gave it for servicing at ‘Accel’, Sony’s authorized service centre at Trivandrum on May 20, ’10.
They had promised to set it right in a few days’ time.

Since then, I had called them several times to check whether the set was ready. But each time, they had put one excuse after another – not enough stock, courier delay and so on and so forth.

I have had to manage without my cell phone for 20 days now. The instrument is still not ready. You must know how much practical difficulty and tension it can cause someone.
I am offended by this conduct.

We opt for a Sony set because the brand is associated with excellent assurance of quality and service. But this experience has left my confidence in Sony badly shaken. This indifference and lax attitude can seriously dent your credibility and your standing in the market.

The product particulars are furnished below.

Work Order Number SE310ATV12124
Customer Name Anoop S S
Customer Phone [protected]
Model Detail X1
IMEI/Serial Number [protected]

I also have the Xperia X1. It is extremely slow between the menus and often freezes. I have tried to upgrade the software but I am told that is up to date. If you are shopping for a new phone please ignore the X1. You will end up feeling miserable.
No more Sony Ericsson products for me!

T.Gentry
South Africa

Not happy at all

Sony Ericsson Xperia X1 — dropped in a normal water

my sony ericsson xperia x1 mobile dropped in a water so how to solve this problem.............
please help me now very argend pleaseeeeeeeeeeeeeeeeeee..............