[Resolved]  Spot City Taxi — Driver charged more than required fare

Address: Bangalore, Karnataka

I am copying and pasting the complaint I have made to the Spot City Taxi people.

Name: Tomal Dattaroy
Address:
Residence: C-005, Prakruthi Meadows, Amruthahalli, Bangalore 560092
Office: Metahelix Life Sciences Private Limited, Plot 3, KIADB 4th Phase, Bommasandra, Bangalore 560099
Mobile: [protected]
E-mail: tk.[protected]@gmail.com

Dear Operations-in-charge
Spot City Taxi
Bangalore

I had booked a taxi at 3 pm on 18.10.2010 for pickup at my office to travel to MS Ramaiah Hospital, Matthikere. The taxi alloted to me was 39-A (Driver's cell phone no. [protected]). He arrived at 3 pm but the meter showed a start time 2.41 pm. The driver is expected to switch on the meter only after the customer is picked up. The driver when called was coming from Koramangala, and it was obvious that he had started the meter at that point itself. I was made to pay for 42.9 km when I know that the distance is less than 35 km (depending on the route taken). Nowadays there are online tools to accurately measure the distance. I feel I have been cheated by the Spot City Taxi driver and Spot City Taxi has to take some action on this. I can go around telling at least 50-100 people not to avail Spot City Taxi and that will give adequate negative publicity. For the amount that I paid I could get much better quality vehicles and service from other taxi services. I have sent a cc of this e-mail to the transport office and pasted a complaint on the consumer court forum. Please respond to the mobile number/e-mail address.

Tomal Dattaroy
October 19, 2010
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Aug 13, 2020
Complaint marked as Resolved 
 
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Spot City Taxi — Negligent about crashdrive & hit and run complaint

Today morning, when I was passing the Marathahalli traffic signal (Bangalore), A 'spot citi taxi' company's cab jumped the lane and sneaked in to the lane I was driving in and hit my car's bumper and made a scratch. Though it was a minor scratch, that is not the way any one could drive neglecting the other vehicles. So, chased cab and stopped by about a 1km from the spot of the incident, when i knocked the window and asked driver to come out of the cab, he scolded me in kannada and sped away.

Mean while my wife noted down the phone number, so I pulled my car out of the road and called the taxi company to make a complaint. To my surprise, the person who took the phone told, it is a contract vehicle and I can make complaint at police station. He did not even ask me where and when it happened even for the courtesy sake that it is a cab registered with them and put down the phone.

What can we do now? How to live in a city where police men ask bribe for registering complaint and the organizations them self are not responsible?

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    Spot City Taxi
    Bangalore
    Karnataka
    India
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