[Resolved]  Star Health And Allied Insurance Co. Ltd / Optima — reimbursement not received

Dear Sir,
It is to be brought to your kind notice that I have taken the policy from your co. bearing policy no P/161100/01/2010/002404 having claim no 016526 to your concerned office to Mr Anshul Lamba who works in civil lines (Delhi) 3 months before but till date i didn't got proper revert from your side
My claim amt is around 4000/-and i have given all the original documents to Mr Lamba each time he says you will get the claim in next week or after 2 days but till date i am with empty hands
I was very much harrased mently and physically both and i don't know what to do
He finally told me that Mr Rajiv Jain (Area office- claim) says to told to client we will not give him the claim and do whatever he can do If he want to lodge the complaint in chennai he is free to lodge the claim
Is this the way to talk with the client
Hope to hear from your side soon

regards
Sanjay gupta
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

Star Health And Allied Insurance — Re-imbursement not done

The insurance firm M/s.Star Health and Allied Insurance firm is acting like a bogus company. The claims sent by the hospital authorities about two days back have not yet been processed and the patient (Mrs.Devikala) is undergoing mental strain at KOSHI HOSPITAL, Bangalore, India due to the delay.

Client No. 7359
Patient name :- Devikala

The Customer care assistants Asim and Bhupathi, The Assistant Team Leader (Emp. No.SH 2252) and the branch head Ms.Indira and Dr. Ravi (the processing doctor) have not given any convincing reply to my query as to why the full amount of Rs.20, 018/- has not been approved and instead only Rs.10, 000/- has been approved.

If STAR HEALTH's management has gone through this, we request them to kindly take appropriate action and release the balance payment immediately else face legal action from me as I intend to go the law of court.

Action being taken may please be emailed to [protected]@rediffmail.com

Star Health And Allied Insurance — no return of bounced cheques even after policy cancellation

Our mediclaim policies under Star health and aliied insurance has been cancelled due to cheque dishonour but the bounced cheques has not been returned back to us respite repeated requests

Star Health And Allied Insurance — POOR ADMINISTRATION

STAR HEALTH AND ALLIED HAD TIED UP WITH RAJESH HOSPITAL (ROTARY MANAGED), KALOL AND I HAD GONE FOR CASHLESS TREATMENT OF KIDNEY STONE.

I WAS BEEN DETAINED FOR TWO DAYS FOR CLAIM APPROVAL AND LOST MY TWO DAYS TO GET APPROVAL FROM STAR HEALTH.

WHO WILL COMPENSATE MY TWO DAYS ?

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