| Address: Mumbai City, Maharashtra |
Dear Sir,
My mother is 60 years old. I took the star health policy 1 year back now I have paid the 2nd. Year premium also. Her policy number is P/171111/01/2011/007988 and the claim number is 0097632.
She was admitted to hospital on February 19, 2011, because more then 2 week she was suffering with the fever.
When we admitted to her, hospital people confirmed the provisional diagnosis of ACUTE FEBRILE ILLNES? MALARIA. to stat health when they required confirmed diagnosis they confirmed? MLARIA? VULVOVAGINITES.
Based on above details Star health people rejected the pre approval of cashless benefit.
After couple of days doctor did the sonography and confirmed them Amebic liver abscess but after that also they did not provided us the cashless benefit.
I do not understand when the cause of the fever was found Amebic liver abscess why they are not ready to give Cashless benefit they are saying to send relevant claim document for reconsideration of reimbursement.
You are kindly requested to strict action against this insurance company and when I shall submit my claim please help me.
Thanks
K. Husain
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