[Resolved]  Star Health And Allied Insurance Company Limited — No response of claim # 0100560 dt. 16/03/11

Address: Nagpur, Maharashtra

I have taken star health policy p/151116/01/2011/002071 on 29/10/2010 (sum assured Rs. 2.0 lakhs) for my brother Mr. Vinod kumar singh. Unfortunately he admitted to hospital due to fracture on 28/02/2011 due to accident and accordingly I informed regarding this over helpline number. They provided me claim number 0100560 on same day and as per their procedure, I submitted complete documents for reimbursement on 16/03/11 to star health's nagpur office as the policy was taken from nagpur.

After submission, I am continuously inquiring star health's helpline number, nagpur office and also written several emails. I always informed that I will get the reimbursement within 7 days but till today no reimbursement received. Now they are not responding to my emails and concerned person of nagpur office is not picking my phone.

Kindly advise me what should I do under these circumstances so that I could get the reimbursement charges immediately.