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1-800-1024477
1-800-4252255
+91 44 2828 8800
No.1, New Tank Street, Valluvar Kottam High Road, Chennai, Tamil Nadu, India - 600034
Star Health And Allied Insurance Company — Non refund of excess premium collected and pathetic customer service
Hi,I bought a health insurance policy for my father about 2 months back. I paid a premium of 19415 for a 5 lac cover, however the company approved a policy for only 1 lac for which premium was approx 4800. Ever since i have been following up for refund of the balance amount of excess premium collected by them but they seem to be coming up with some excuse or the other.
It took them more than a month to send me the policy document after several follow up ( this effectively meant i could not cancel in the free look in period ) and now i have been following up for the refund of approx 15000 that they have collected excess from me. Any decent company should have sent the balance amount's cheque along with the policy document, but this company is full of thugs and pucca chor.
Please advise on the remedies available to me and how i can get my money refunded and get the policy cancelled.
Thanks,
Siddharth