[Resolved]  Star Health / Family Health Optima Insurance Plan — health cards not sent by the company

Address: Uttarakhand

i have took family health optima policy on 09/02 2012 through mr. ajeet bakshi.my policy no. is P/161115/01/2012/002802. the intermediary code is BA[protected].
i have not received my health cards yet.there is a mistake in date of birth of my wife and daughter in the bond which i have received .
the agent is not receiving my calls.i even called the branch head but the problem is not yet sorted out.
i am not sure what kind of service the company is giving if this is this there behaviour towards their customers.i am also thinking about switching over to some other company.