[Resolved]  Star Health Insurance — Deny Insurance "Red Carpet for Senior Citizen"

Address: Hyderabad, Andhra Pradesh

Hi,

I have taken an online policy "Red Carpet for Senior Citizen" policy number "P/700002/01/2013/007373" for my Father, with all sincerity I have declared that he has underwent "ANGIOPLASTY DONE ON 2008" "Beyond preceding 12 months, Now he is fit and fine,

Primary objective of the Insurance company is to provide coverage for the Medical risk. It can be dengue fever or it can be any health issues

After 3 weeks the insurance company called me and informed that the Policy has been cancelled.

Question: How can the Insurance company deny an Insurance, without any written proper information ?

I request the Health authority to look into it. Star Health Insurance should not have deny coverage to for a person.

1) Does the insurance company provide insurance to complete healthy person
2) By the age 60, any person might have underwent medical complecations
3) Why the insurance company have made such Policy
4) Why the terms are not clearly mentioned on the web portal.

I held Start Health Insurance against RTI (Right to Information) for hiding the information (No Trasperacy)
I am sorry to say the orgainisation do not have Social responsibilty. Only want to make money not service.
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Aug 13, 2020
Complaint marked as Resolved 
 
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